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Work Background
SMS International Shore OperationsCheck-In Agent and Customer Service Assistant
Apr. 2018 - Jun. 2020Copenhagen Area, DenmarkChecking customer into their cruises; Delivering high quality customer assistance/service; Guiding and advising on different matters; Working with different check in systems and in touch with the management team.
Gastro AcademyHead Bartender
Mar. 2018 - Jul. 2023Copenhagen Area, DenmarkThis job was so versatile that finding a proper headline for it is quite a challenge.
I have worked with:
- client satisfaction
- insurance of a clean and neat environment
- preparing and assisting at room preparations for conferences, dinners, parties, etc.
- serving and delivering great quality services to the clients
- communicating with different departments in order to maintain a good atmosphere and security for the guests
- room design
- customer service
- room service
- bartender
- waitress
- supervising teams of waiters
- preparing buffets and coffee stations
ArchiiMarketing and PR Assistant
Jan. 2018 - Apr. 2018This internship was a dream that came to life. I got to work with so many different things that I never had a boring day.
My work mattered and I felt heard, which, as an intern, usually doesn't happen.
Main tasks included:
- creating content (blog posts, articles, gifs, photography, videography, matrixes)
- conducting marketing research and creating a strong marketing position based on my findings
- preparing materials for every company meeting (such as presentations, documents, images)
- attending several investors meetings
- helping the growth manager with different ad hoc tasks such as interviews, surveys, presentations
- working with the HR department and witnessing how a job interview takes places and what steps need to be taken
AerofitMarketing and Social Media assistant
Aug. 2017 - Dec. 2017Denmark
WordMapsMarketing Coordinator
Jun. 2016 - Oct. 2016Copenhagen Area, DenmarkI had a variety of tasks in my 5 months internship, but the most valuable for my academic development were:
- conducting marketing research
- building marketing strategies based on the research
- attending company meetings
- helping to create powerpoint presentations
- content creator for different posts and website articles
- working hand in hand with the owner, which gave me a good look at what it means to run a start-up in Denmark and all the responsabilities that comes with it.
De 5 Stjerner A/SCleaning Assistant/ Team Supervisor
Jan. 2015 - Jun. 2017Copenhagen, Capital Region, DenmarkThis was my first job as a foreigner in Denmark. A job that shaped me into a clean, organized, productive and effective worker.
It is the area of work that requires a lot of coordination, organization and flexibility in order to complete the tasks.
It mostly consisted of:
- cleaning and preparing the guests rooms on a daily basis
- organizing with other colleagues in order to finish the tasks in time
- cleaning and assuring the quality of the service rooms
- supervising other employees
- late night tasks such as communicating with the reception when a guest had a need, assuring that all the materials used during the day are refreshed and prepared for the next day, answering the phone and assuring the guests with anything they need.
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