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Work Background
Check-In Agent and Customer Service Assistant
SMS International Shore OperationsCheck-In Agent and Customer Service Assistant
Apr. 2018 - Jun. 2020Copenhagen Area, DenmarkChecking customer into their cruises; Delivering high quality customer assistance/service; Guiding and advising on different matters; Working with different check in systems and in touch with the management team.
Head Bartender
Gastro AcademyHead Bartender
Mar. 2018 - Jul. 2023Copenhagen Area, DenmarkThis job was so versatile that finding a proper headline for it is quite a challenge. I have worked with: - client satisfaction - insurance of a clean and neat environment - preparing and assisting at room preparations for conferences, dinners, parties, etc. - serving and delivering great quality services to the clients - communicating with different departments in order to maintain a good atmosphere and security for the guests - room design - customer service - room service - bartender - waitress - supervising teams of waiters - preparing buffets and coffee stations
Marketing and PR Assistant
ArchiiMarketing and PR Assistant
Jan. 2018 - Apr. 2018This internship was a dream that came to life. I got to work with so many different things that I never had a boring day. My work mattered and I felt heard, which, as an intern, usually doesn't happen. Main tasks included: - creating content (blog posts, articles, gifs, photography, videography, matrixes) - conducting marketing research and creating a strong marketing position based on my findings - preparing materials for every company meeting (such as presentations, documents, images) - attending several investors meetings - helping the growth manager with different ad hoc tasks such as interviews, surveys, presentations - working with the HR department and witnessing how a job interview takes places and what steps need to be taken
Marketing and Social Media assistant
AerofitMarketing and Social Media assistant
Aug. 2017 - Dec. 2017Denmark
Marketing Coordinator
WordMapsMarketing Coordinator
Jun. 2016 - Oct. 2016Copenhagen Area, DenmarkI had a variety of tasks in my 5 months internship, but the most valuable for my academic development were: - conducting marketing research - building marketing strategies based on the research - attending company meetings - helping to create powerpoint presentations - content creator for different posts and website articles - working hand in hand with the owner, which gave me a good look at what it means to run a start-up in Denmark and all the responsabilities that comes with it.
Cleaning Assistant/ Team Supervisor
De 5 Stjerner A/SCleaning Assistant/ Team Supervisor
Jan. 2015 - Jun. 2017Copenhagen, Capital Region, DenmarkThis was my first job as a foreigner in Denmark. A job that shaped me into a clean, organized, productive and effective worker. It is the area of work that requires a lot of coordination, organization and flexibility in order to complete the tasks. It mostly consisted of: - cleaning and preparing the guests rooms on a daily basis - organizing with other colleagues in order to finish the tasks in time - cleaning and assuring the quality of the service rooms - supervising other employees - late night tasks such as communicating with the reception when a guest had a need, assuring that all the materials used during the day are refreshed and prepared for the next day, answering the phone and assuring the guests with anything they need.
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