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Work Background
UCLA HealthClinical Applications Professional IV
Jul. 2024Los Angeles, California, United States
Northwell HealthSenior Analyst - IS Cardiac Services
May. 2023 - Jun. 2024Melville, New York, United States• Participated in hospital wide initiatives in preparation for Epic implementation amongst other cardiology app upgrades like Syngo Dynamics V40, and Muse NX. • Monitored and resolved issues for all 27 hospital locations that utilize Siemens CPACS. • Provided escalated support to site IT coordinators for Siemens Syngo Dynamics.
• Performed regression testing for GE CCW, Syngo Dynamics, Paceart, and Muse NX as part of large-scale projects.
• Cleaned up & migrated users & roles for Muse V9 to NX upgrade.
University HospitalsRadiology Informatics Analyst
Jul. 2021 - May. 2023Cleveland, Ohio, United States• Monitor inbound interfaces using ConnectR for errors and resolve them so the radiology exams can be performed or scheduled. • Process billing exceptions in GE RIS-IC by verifying ICD-10 codes on original radiology orders placed with Allscripts EMR/AEMR.
• Create Standard of Procedures (SOP) documents for GE RIS-IC to train new team members or technologists.
• Correct any scheduling conflicts in GE RIS-IC for exams scheduled through the self-scheduling system.
• Manage and update exam codes, scheduling templates, and site codes in GE RIS-IC.
• Verify that orders placed are available in Sectra PACS. • Perform exam reorders in Siemens Syngo Workflow for errors related to exam code changes, ordering provider changes, or incorrect diagnosis code. • Correct billing in Soarian Financial application by verifying CPT codes and updating to match what was performed in Syngo Workflow.
NemoursEnterprise Imaging Informatics Associate Analyst
Dec. 2019 - Jul. 2021Wilmington, Delaware• Support cardiac applications such as Philips Tracemaster and Siemens Syngo Dynamics.
• Assist in the migration & implementation of new CPACS, Siemens Syngo Dynamics.
• Provide daily support for Cardiology PACS applications.
• While being an SME for Syngo Dynamics I must train new superusers and frequently generate data queries for metrics requested by operations. • Manage enterprise-wide Barco Diagnostic Display fleet for Radiology and Ancillary departments.
• Monitor Barco displays using Barco QAWeb to maintain ACR compliance at every site.
• Partner with PACS analysts to import teaching files from Philips Intellispace iSite to Fuji PACS.
• Assist in supporting Ancillary imaging departments like Ophthalmology & Dental.
• Participate in bi-weekly Scrum sprints to layout work that is to be completed by the team and promotes collaboration among members of Epic Radiant & Imaging Informatics teams.
Children's Hospital of PhiladelphiaRadiology Systems Analyst I
Dec. 2018 - Dec. 2019Philadelphia, PA• Track and maintain patient images via Phillips Intellispace PACS, Scimage PICOM, Epic, and ACUO VNA.
• Monitor study read time to maintain SLA for remote read locations. • Setup and support SMART Boards, Vidyo & Logitech Conferencing systems.
• Implement and maintain Mersive Solstice Pods allowing onsite conferences to have screen sharing both in hospital and outside equipment. • Provide Information System support to Radiology workstations and PCs.
• Manage Post-processing applications such as Circle CVI 42, Syngo.via and TeraRecon. • Support the rollout of machines and diagnostic displays to Pathology & Lab Medicine for Digital Pathology implementation using SCC Soft LIS. • Image new machines and setup via SCCM.
• Deploy and monitor configured policies on Barco QAWeb for quality assurance across all diagnostic displays, a total of 56 machines.
• Initiate and complete service requests via Service Now.
Children's Hospital of PhiladelphiaRadiology PACS Analyst Intern
Apr. 2018 - Dec. 2018
AppleTechnical Specialist
Aug. 2017 - Apr. 2018Willow Grove, PA• Perform diagnostics on customer devices to provide the best solution for the situation
• Provide software support as well as hardware replacement solutions
• Educate customers on how to use features on the latest Apple devices
• Utilize custom in-house repair queue app to create, manage, and edit customer device repairs
• Initiate and oversee migration of all user data from old machine to new machine
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