Kevin Jones

Inside Sales Representative @Ricoh, a PFU Company

United StatesFitness CoachSales ManagerBusiness Development ManagerBusiness OwnerAppointment SetterTelemarketerCall Center SupervisorCold Calling SpecialistLive ChatCustomer Care SpecialistProject ManagerTech SupportData Entry SpecialistData Entry AssociateDatabase CoordinatorDocument ProcessorAccount ManagerSport FanMarketingIT📝 Influencer or BloggerSales & BizDevSound engineerSound designerSingerEngineerEntertainment🏐 SportsEmail Marketing ManagerSystem AnalystCall CenterCustomer Support RepresentativeSupport SpecialistSales RepresentativeOutbound Sales SpecialistCall Center TrainerTechnical Support AgentCustomer ServiceCustomer Success ManagerClient Relations SpecialistChat SupportData Entry

Kevin Jones, as an Inside Sales Representative at Ricoh, a PFU Company, I am responsible for generating leads, managing customer relationships, and driving sales within the organization. My role is crucial in growing the company's customer base and achieving sales quotas. I will leverage my communication skills to understand customer needs and present appropriate solutions. I will also collaborate with the sales team to develop strategies for expanding the company's customer base. My ability to build strong customer relationships directly impact Ricoh's market presence and profitability.

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Work Background

Inside Sales Representative North Central Region

PFU (EMEA) Limited - A RICOH CompanyInside Sales Representative North Central Region

Apr. 2019United StatesTo provide a quality document imaging solution, build relationships, and manage processes to meet revenue goals. Duties include warm calling, cold calling leads and closing deals in the Region. Occasional business travel is required.

Inside Sales Representative

Fujitsu Computer Products of America, Inc.Inside Sales Representative

Feb. 2016 - Apr. 2019Sunnyvale, CaliforniaTo make outgoing sales calls, answer email, chat, and provide Value Add Re-Sellers, and Clients up to date information on Fujitsu products and pricing. To meet established team quotas.

Technical Support Engineer

Fujitsu Computer Products of America, Inc.Technical Support Engineer

Oct. 2012 - Apr. 2016Provide remote technical support (level 1 and 2) to users of ScanSnap and FI Series document imaging scanners and applications. Perform outgoing sales calls for service support renewals.

Contract Administrator (Federal and Top Accounts)

HPContract Administrator (Federal and Top Accounts)

Sep. 2007 - Oct. 2011United StatesThis position requires construction and manipulation of existing and new contracts for HP Software services and support. I am required to delegate work to off-shore contractors for processing and verify the integrity of the work before it is presented to the customer for consideration.

Contract Portables Technician

HPContract Portables Technician

Oct. 2000 - Sep. 2007As a Contract Portables Technician I would provide technical support and consulting to IT departments that would have a problem or question about HP, Compaq, Dell, or IBM laptops.

Lead Technical Advisor

IBM Global ServicesLead Technical Advisor

Feb. 1999 - Oct. 2000As a Lead Technical Advisor I guided the Call Center employees through technical and prcedural issues on the phone with customers as well as provided training and introduction to new technologies.

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