Standard Life Assurance: part of Phoenix GroupE-Learning Consultant
Sep. 2018 - Feb. 2019Edinburgh, United KingdomOver my 2 years working within a Training Team as part of the Customer Operations side of the business I was responsible for - - Consulting with Stakeholders within the Operational side of the business to identify E-Learning training needs and solutions. Supporting them through scoping, solution design, creation, distribution and reporting.
- Developing innovative digital solutions to support induction and on-boarding processes for new starts including interactive experiences, structured online courses and product PDF guides.
- Supporting the communications team with the development of graphics, materials, websites and video content.