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Work Background
Digital Learning Architect
Scottish WaterDigital Learning Architect
Sep. 2021Edinburgh, Scotland, United KingdomDigital Learning Architect
Elearning Developer
CapitaElearning Developer
Feb. 2019 - Sep. 2021Edinburgh, United KingdomWorking within a HR Service Centre environment, responsible for providing a high quality service to our clients. Working as part of the Systems Team, I am responsible for - - Design and delivery of training to assist new hires and existing users in understanding HR Systems and processes - Keeping current training materials up to date and available to appropriate audiences within HR - Identifying and managing training needs of the Level 1 support team in Edinburgh
E-Learning Consultant
Standard Life Assurance: part of Phoenix GroupE-Learning Consultant
Sep. 2018 - Feb. 2019Edinburgh, United KingdomOver my 2 years working within a Training Team as part of the Customer Operations side of the business I was responsible for - - Consulting with Stakeholders within the Operational side of the business to identify E-Learning training needs and solutions. Supporting them through scoping, solution design, creation, distribution and reporting. - Developing innovative digital solutions to support induction and on-boarding processes for new starts including interactive experiences, structured online courses and product PDF guides. - Supporting the communications team with the development of graphics, materials, websites and video content.
E-Learning Consultant
Standard LifeE-Learning Consultant
Nov. 2016 - Sep. 2018Dundas House, Edinburgh
Head of Web Development
Interactive Design InstituteHead of Web Development
Jan. 2015 - Oct. 2016MusselburghMy overall responsibility is for all website maintenance and development. This involves both IDI's public website and the unique online learning management system, IDI-Study. I am also responsible for liaising with external contractors that deliver design and technical website services, to ensure that studying with IDI remains an enjoyable experience for all our students.
Web and Digital Coordinator
Interactive Design InstituteWeb and Digital Coordinator
Apr. 2012 - Jan. 2015MusselburghThe Interactive Design Institute is the UK’s leading provider of online courses in Art and Design. IDI is a dynamic, innovative company which has revolutionised the delivery of accredited design education across the world through its unique online provision. Handling tasks such as newsletter creation, content development, debugging and error reporting as well as analytics tracking and SEO. My day to day duties involve communicating on a one to one basis with students from all over the world to handle technical queries.
General Assistant
AsdaGeneral Assistant
Sep. 2008 - Sep. 2009In this role my main duties were - Stock management. Using portable scanners to check stock levels and prepare stock for night staff. Assisting on the shop floor. Helping customers and filling stock.
Student
Edinburgh Napier UniversityStudent
Sep. 2007 - May. 2012EdinburghAt University i have completed a number of modules all involved with creating different kinds of Interactive Media. This includes Motion Graphics, 3d Modelling, Digital Storytelling, User Experience, Design Dialogues, Digital Markets and Prototyping
Customer Relations Assistant
Scottish WaterCustomer Relations Assistant
Jun. 2007 - Aug. 2007Customer Relations Team - In this role my main duties were - Collecting and logging written complaints on to an internal system. General office duties such as filing, sorting and answering telephone calls.

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