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HoneywellApplication Engineer
Oct. 2022Dhahran, Saudi ArabiaInstalled and configured Apache Cassandra, Kafka, Zookeeper, and Sonatype Nexus on RHEL and Ubuntu servers. Maintained Docker images in central Docker repositories hosted on Sonatype Nexus. Configured, deployed and maintained containerized applications on OpenShift, and Kubernetes. Engaged actively with management in regular technical discussions and drove decision making. Installed and configured database, reporting. and web servers such as MSSQL, Cassandra, SSRS, SSAS and IIS. Installed and configured publish-subscribe message brokers using Apache Kafka and RabbitMQ. Remediated application vulnerabilities reported by Nessus, as well as vulnerabilities of containerized applications reported by VulnDB and SysDig. Contributed in preparing and reviewing design documentations such as critical design, and as-built. Supported other teams by troubleshooting and resolving complex infrastructure problems. Identified gaps and ensured compliance with Client's cybersecurity standards/guidelines. Coordinated between Client, project team, and product team.
HoneywellService Desk Engineer
Aug. 2021 - Oct. 2022Eastern, Saudi ArabiaProviding remote and face to face IT support to users and projects.
Configuring and troubleshooting computers, network, printers, and mobile devices.
Routing and switching network and supporting to whitelist devices and IPs.
Ability to understand users and deliver fast solution.
Directing and escalating unsolved incidents to the appropriate team.
Dealing with vendors to get warranty support and quotes.
Maintain record on ITSM tool to timely update incidents and requests.
JabilDiagnostic Technician
Dec. 2019 - Mar. 2021Florence, KentuckyResponsible for defining problems, collecting data, establishing facts, finding solution, and drawing valid conclusions. Responsible for leading and training a group of testers to test suspected and defective electronic parts. Responsible for diagnosing, testing, and updating servers on hardware and software layer, and providing solutions. Comprehend and analyze using engineering tools including, but not limited to the following: schematics, BOMs, flowcharts, and scripts. Ability to effectively present information and respond to questions from groups of managers, engineers, and technicians. Strive to consistently test and upgrade the debugging process balancing cost, coverage with the goal of providing an optimized and cost-efficient debug process. Provide solutions and training of diagnostic issues to New diagnostic technicians.
CTDIElectronic Technician
Oct. 2019 - Dec. 2019Lockbourne, Ohio• Test and troubleshoot the functionality of PC’s and server’s motherboards.
• Assembling, disassembling, and programming various Bios chips for PC’s and server motherboards.
• Configuring and updating PC’s and servers’ boards.
• Repairing and replacing defective electrical components of PC’s and server’s motherboards.
• Monitor and report all data from the project process.
• Maintain a clean and organized workstation to improve productivity.
• Followed all safety procedures with electrical safety to ensure the quality of electrical components.
Mitsubishi Electric Automation, Inc.Production Associate
Sep. 2019 - Sep. 2019Mason, OhioAssisting management with finding root causes to ensure efficient productivity. Responsible for inspection testing and calibration to maintain a high level of quality performance. Utilize effective time management while assembling product in a fast-paced environment.
Alnemer Center for ElectronicsTechnician and Customer Service
May. 2009 - May. 2011Qatif, Saudi ArabiaWorked as a Customer Service Technician Support and also responsible to perform the following tasks for (two years): •IT; installed and configured software/hardware such as Windows, networks, printers, etc.
•Electronic assembly; assembled and replaced components such as resistors, capacitors, transformer, etc. •Organized; scheduled appointments between employees and customers.
•Bought and Sold; electronic devices and components.
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