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Work Background
Open to WorkProject Manager / Program Manager / Process Manager
Aug. 2025ACHIEVEMENTS - Delivered a 98%+ on-time campaign execution rate - Achieved a 15% improvement in client satisfaction - Reduced onboarding time by 25% - Awarded Savvy Innovator of the Year - Certified ClickUp Expert - 4x change leader - Continuing education certificates in project management, artificial intelligence, data visualization, change management, design thinking and nonprofit management SKILLS - Specialize in end-to-end project execution—from creating workflow templates and forecasting to managing cross-functional teams and mitigating risks - Leverage a technical toolkit includes Excel, ClickUp, MS Project, Asana, Monday and more - Lead platform adoptions and create training programs that actually get teams excited about new ways of working IDEAL JOBS - Senior-level project/program management positions with strategic influence - Roles that combine operational excellence with process optimization - Positions involving cross-functional team leadership and change management IDEAL COMPANIES
Organizations that value operational excellence, invest in employee growth, and embrace continuous improvement — where my systems-thinking approach can drive meaningful impact. CONTACT INFORMATION
[email protected]
Goldstein Group CommunicationsMarketing Projects Manager
Feb. 2025 - Jul. 2025Cleveland, Ohio, United States* Led strategic marketing initiatives across a personal portfolio of client accounts
* Championed operational excellence as ClickUp administrator, establishing standardized methodologies and optimizing team productivity
• Managed executive-level stakeholder relationships, aligning project objectives with business goals for high-quality deliverables
SyncShowSr. Mgr. Project Management, Project Manager
Aug. 2021 - Oct. 2024Ohio, United States• Delivered 98%+ on-time campaign execution rate through detailed project planning, resource allocation, and financial tracking across cross-functional business units
• Established quality standards and conducted regular audits, implementing control measures to ensure deliverables met business requirements
• Directed new project management platform adoption with comprehensive change management strategies and training programs
• Certified ClickUp Expert: leveraged advanced PM tools, Excel, and AI-driven workflows to optimize performance reporting
Proximity MarketingDirector of Accounts
Oct. 2016 - Aug. 2021Brunswick, OH• Achieved 95% on-time delivery rate while managing project budgets and driving 30% increase in client retention
• Developed data-driven strategies optimizing campaign performance, resulting in 15% improvement in client satisfaction scores
• Led executive-level stakeholder alignment efforts with steering committees and sponsors across marketing and account management functions
GOJO IndustriesKey Account Specialist II, GOJO Canada
Aug. 2014 - Oct. 2016Akron, Ohio 44311• Coordinated end-to-end logistics for complex trade shows and product launches, managing scope, schedules, budgets, and resources
• Designed training initiative reducing onboarding time by 25%, enhancing team productivity and project delivery capabilities
• Collaborated with B2B distributor leadership to strengthen market penetration and align sales strategies with marketing objectives
VariousEducator and Small Business Owner
Aug. 2004 - Aug. 2014Wadsworth, Ohio, United States• Developed data-driven instructional strategies, analyzing student performance metrics to adjust teaching methods and
improve learning outcomes - Created standardized curriculum processes and assessment frameworks for diverse learning needs - Managed cross-functional stakeholder relationships with parents, administrators, and support staff
GOJO IndustriesTrade Marketing Process Leader
Apr. 1998 - Aug. 2004Akron, Ohio 44311• Conceptualized and managed award-winning Savvy Seller training program, enhancing sales team communication and efficiency
• Directed end-to-end trade show participation, managing budgets and timelines to maximize ROI and industry connections
• Facilitated cross-departmental alignment between sales, marketing, and IT teams
Rubbermaid Home ProductsMarketing Communications Administrator
May. 1996 - Apr. 1998Wooster, Ohio 44691• Created copy for market- and customer-specific packaging
• Wrote copy for market- and customer-specific product literature
• Participated in customer and consumer focus groups
• Kept detailed product development records
• Wrote internal communications regarding product packaging and literature
The Timken CompanyIntern – Steel Division
Aug. 1995 - May. 1996Canton, Ohio 44706• Managed steel surcharge database and produced customer letters
Kent State UniversityTeacher Assistant (TA) - College of Business Administration
Aug. 1994 - May. 1996Kent, Ohio 44242• Performed research for Business Law professor
Knight-Phillips Associates, Inc.Marketing Assistant
Jul. 1992 - Aug. 1994Charleston, West Virginia 25311• Designed and produced advertisements for print, television and radio • Wrote and produced multiple-media public service campaigns • Designed awareness items, i.e. pins, posters, stickers • Responsible for media buying including print, radio and television • Created demographic-based political mailings
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