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Work Background
Salsarita's Fresh Mexican GrillDistrict Manager
Mar. 2024Louisville, Kentucky, United States
Progressive InsuranceMedical Claims Adjuster
Oct. 2021Sarasota, Florida, United States
AmazonProcess Assistant
May. 2020 - Oct. 2021Participation in a customer return leadership team. Submersed in physically and socially active role of engaging with a large team of associates on production floor to effectively train, as well as assist in performance and quality rates to meet and exceed customer needs as well as internal daily sales goals.
StarbucksCafe Manager
Jan. 2019 - Jul. 2019Louisville, Kentucky, United StatesMember of management team overseeing three retail stores on University of Louisville’s campus. Implemented a plan of action and setup of seasonal marketing material. Responsible for student employee scheduling as well as external hiring and recruiting. Executed weekly inventory and ordering of coffee needs, fresh and frozen foods, and dry goods. Facilitated weekly meetings amongst staff to carry the company mission and brand.
The GoatService Manager
Apr. 2015 - Jan. 2020Louisville, Kentucky
The GoatGeneral Manager
Mar. 2015 - May. 2017Louisville, Kentucky AreaResponsible for reconciling daily, weekly and monthly
financial reports. Maintained guest relations and daily
operations amongst front and back of house staff to execute
daily tasks and achieve sales goals. Worked with food and
beverage vendors to maintain efficient ordering, COGS and
procurement efforts. Demonstrated ability to lead a team of
30+ in high volume including inventory and cost regulation.
Tom Spalding Insurance GroupSales/Marketing Intern
Dec. 2013 - Apr. 2014Louisville, Kentucky AreaAddressed inside sales through management of all social media platforms for the company. Engaged in monthly visits to mortgage and realtor companies in Louisville to build relationships and promote business. Provided customer service on all inbound calls and emails and scheduled appointments for business partners and customers.
O'Shea's Public HouseGeneral Manager
Mar. 2013 - Apr. 2015O'Shea's Irish PubPromoted from shift lead and member of catering/event
team to General Manager. Responsible for delegation and
overseeing duties related to labor and staff relations, inventory,
evaluation of all revenue categories, guest relations, recruiting
and hiring, cash handling and creating/maintaining sales
goals. Maintained compliance of food/bar safety regulations.
JazzerciseFitness Instructor
Apr. 2010 - Dec. 2012Louisville, Kentucky, United StatesFranchisee/Fitness Instructor | April 2010 to December 2012 Youngest franchisee in the nation, at 18 years old. Qualified instructor, CPR certified and taught classes in Metro Louisville.
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