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Work Background
NtiretySolutions Architect, Channel
Mar. 2022 - Oct. 2024Denver, Colorado, United StatesAs a Solutions Architect for the Channel, I identified, designed, and implemented customized technology solutions tailored to the unique needs of channel partners and their customers. I collaborated closely with partners to understand their business models, technical requirements, and challenges, fostering strong relationships that drive mutual success. I developed solutions that utilized existing products and services, ensuring alignment with partner strategies and enhancing their offerings. I provided expert guidance and support to partners throughout the solution development process, assisting them in navigating technical complexities and best practices. Additionally, I created and delivered training programs to equip partners with the skills necessary for effective implementation and support of the solutions. I actively gathered feedback from partners and customers to inform product development and enhance solution offerings. Furthermore, I kept abreast of industry trends and competitor activities to ensure our solutions remained competitive and innovative.
REVISION, Inc.Solutions Architect
Jul. 2021 - Jan. 2022El Paso County, Colorado, United StatesSix-month contract completed.
Digital Bridge Solutions LLCSolutions Manager/Partner
Mar. 2020 - May. 2021Highlands Ranch, Colorado, United StatesIntegration company identified areas where technology could be used to enhance public spaces. Leveraged IoT and technology experience, identified 3rd party technology and products to enhance the Safer Spaces solutions to safely return people back to public and shared spaces. • Components include thermal and visible light cameras, IoT sensors, facial recognition software, and provide weapons detection and proactive no-touch, elevated temperature, and mask detection to crowded public environments.
ConvergeOne, Arrow Systems Integration, Arrow ElectronicsIoT Solution Architect, Innovation & Incubation
Mar. 2016 - Jan. 2020Denver, Colorado, United States• Led technical discussions with customer accounts to translate complex business requirements and guide decision-making processes.
• Worked closely with 3rd party technology companies to evaluate product capabilities and create feature-based technology matrices.
• Collaborated with the team in ideation, solutioning, and strategic roadmap creation leveraging technical knowledge of SaaS, IaaS, Data Center, and Cybersecurity technologies.
ConvergeOne, Arrow Systems Integration, Arrow ElectronicsManager, Professional Services
Oct. 2014 - Mar. 2016Englewood, Colorado, United StatesIn my role as Manager of Professional Services at Arrow SI division of Arrow Electronics, I guided a team of 25 service engineers to deliver white-label OEM technical solutions for over 500 resellers. I led project management teams from initial SOW to successful project delivery, optimizing workflows and tracking performance.
• Managed a team of 25 service engineers to deliver white-label OEM technical solutions for over 500 resellers, improving service execution.
• Oversaw an operating expense budget of $3.2M/year and achieved revenue goals of $40M - $50M annually.
• Led project management teams from initial SOW to successful project delivery, optimizing workflows and tracking performance.
ConvergeOne, Arrow Systems Integration, Arrow ElectronicsEnterprise IT Support Manager
Jan. 2010 - Oct. 2014Denver, Colorado, United StatesInscope International acquired by Arrow Electronics
Guided staff of 25 service engineers to identify, scope and deliver white-label OEM technical solutions for over 500 resellers. Leveraged delivery process, engagement models, business management, and partner communications to improve service execution.
NetAppRegional Manager, Professional Services & Service Delivery
Jan. 2000 - Oct. 2010Denver, Colorado, United States• Led strategic account management for high-profile US DoD and intelligence agencies, upselling new solutions and obtaining security clearances.
• Managed revenue forecasting, capacity planning, and project budgets, aligning skills and interests to drive customer value-based outcomes.
• Drove technology roadmap and adoption, contributing to company growth from $500M to $3BN.
NetAppProfessional Services Consultant
Jan. 1998 - Jan. 2000Denver, Colorado, United States
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