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Work Background
Diageo South AfricaCommercial Execution Lead
Feb. 2024
TouchsidesBusiness Intelligence & Operations Services Manager
Mar. 2019 - Jan. 2024Johannesburg Area, South Africa• Develop and maintain daily, weekly, monthly and quarterly reports, scorecards and KPI’s
• Create, support and maintain data models, reports and dashboards as well as find creative solutions for a variety of challenges facing our growing data requirements
• Management of the sales force automation solution
• Provide operational support to the Operations Executives and teams
• Manage customer master data to ensure integrity of data is maintained
• Support and drive the execution of annual asset verification requirements
Blue Label TelecomsBusiness Information Manager
Sep. 2017 - Feb. 2019Johannesburg Area, South Africa• Ensure that a master database of outlets is developed and maintained at all times within the business, and that all outlets are categorised on an on-going basis
• Drive Territory Planning activities for assigned sales teams
• Develop and maintain daily, weekly, monthly and quarterly reports, scorecards and KPI’s
• Create, support and maintain data models, reports and dashboards as well as find creative solutions for a variety of challenges facing our growing data requirements
• Monitors the accuracy and efficient distribution of sales reports and other intelligence essential to the sales organization. Recommends revisions to existing reports, or assists in the development of new reporting tools as needed
• Coordinates sales forecasting, planning, and budgeting processes used within the sales organization. • Standardizing business reporting for strategic analysis and internal business review
• Translate insights into valuable sales and business recommendations • Develop, package, and deliver sales insights and recommendations to senior leadership
• Sales Force Incentives. Support the equitable assignment of sales targets and ensures quotas are best allocated to all sales resources, in partnership with Sales management, Finance and Human Resources
Anheuser-Busch InBevTech Sales Systems and Analytics Manager
Feb. 2017 - Aug. 2017• Implements Global and Zone Digital sales roadmap and drives the development of the BU digital sales (sales force and customer) agenda
• Ensures fit for purpose sales tools (hardware and solutions) that drive effectiveness and productivity of the sales force
• Define and implement sales force enablement initiatives by integrating Zone standards and requirements with BU opportunities and gaps
• Responsible for new technology for storage and distribution
• Central expertise on sales systems and reporting
• Works with GBS (IT) to plan demand, and manage delivery (quality and time) or sales technology and mobility solutions
• Responsible for the business management of the BU sales force automation solution
o Admin console configuration
o Solution governance
o Standards and quality assurance
o Master data, task configuration and ongoing maintenance
• Responsible for continually driving and aligning solutions aligned to growth agenda by market
• Implement Master Data Management processes • Deliver and manage a base standard of reporting
South African BreweriesCold Execution Specialist
Jul. 2015 - Jan. 2017• Execution of the cold strategy by channel for optimal execution of cold beer availability
• Overall responsibility for asset management of SAB fridge assets, ensuring data, process and reporting integrity
• Define standards and processes for Master Data management and ensure compliance between SAB and ABI (SSD)
• Manage asset lifecycle process including, all aspects from inception until final write off
• Support and drive the execution of annual asset verification requirements
• Overall project management responsibility for implementation of ‘cold strategy’ projects
• Develop, implement and drive the execution of the annual roll out plan in every region
• Management of operational requirements, enhancements and drive usage of the Cold Digital Platform
• Overall responsibility for analysis, business case development and recommendations for improving and optimising the SAB cold strategy
• Carry out productivity analyses to find continuous improvement opportunities, initiate and manage improvement projects with stakeholders
• Support the regions with information required for approval/rejection of distribution requests aligned to strategy
• Continuous evaluation of current processes to improve productivity to drive down cost
• Carry out analyses to ensure optimal days of cover by COT, region, district and implement initiatives to achieve optimal cold coverage
• Liaise with manufacturers and ABI Logistics relating to stock requirements for the roll out plan
• Management of total stock requirements and movement approvals aligned to annual plan and regional requirements
• Support ABI with the refurbishment process and management of the approval and validation process of refurbishments according to principles
• Drive the pace of the Cold Strategy operational execution aligned to the scorecard
• Operational Management of daily Service Levels with ABI
• Support the development of annual Capex and Opex Budgets with budget reporting and variance analyses
South African BreweriesOperations Management Trainee
Aug. 2014 - Jun. 2015• Provide a support service to the region’s depots, whilst assisting on various operational projects
• Measure distribution, warehouse, systems, fleet and risk performance
• Extract and analyse information from key systems offering valuable insights
• Consolidate regional information requirements for submission to internal stakeholders
• Assist in daily load plan execution
• Management of Owner Drivers and daily depot operational issues
• General support to the Customer Service department
South African BreweriesSales & Market Analyst
Aug. 2011 - Jul. 2014• Give insight into the market and its trends across brands, packs, classes of trade and geographic location
• Analyse the performance of the overall economy and determine what impact this will have on current and future sales trends
• Monitor current consumer behaviour and competitor activity in the market place in order to effectively plan, implement and execute marketing strategies
• Develop and maintain economic sales forecasting model to be used as input to forecasts for New Product Developments
• Micro segmentation understanding and modeling
• Tracking of investment across the market and its micro segments to fully understand ROI and impact on profits
• Assist with ad hoc projects and regional analysis to identify potential opportunities or threats in the market place
• Develop and maintain reporting systems by means of Excel models and Qlikview dashboards to continuously enhance our reporting capability
• Prepare and collate regional presentation for business planning process, highlighting key insights and implications based on performance for input into next fiscal's strategy
• Optimizing rep call schedules and route planning to minimize costs and ensure effective calling in trade
South African BreweriesSales Coordinator
Jul. 2009 - Jul. 2011• Management of Quarterly Sales Incentives and Annual Scorecards and continuous reporting on performance for distribution to all levels of management
• Weekly and monthly Sales Reporting focusing on Pricing and Availability KPI’s
• Collating and interpreting data on sales team level to facilitate quarterly Sales Team Planning
• Ad hoc Reporting and regional analysis to evaluate performance of all business KPI's so as to identify and close out the necessary gaps
• Management of Operational Excellence Index Process for the region
• Developing of Share Net applications as and when needed to optimally address business needs
• Developing of various asset models to ensure optimal placements in trade and continuous monitoring thereof
• Manage customer master data to ensure integrity of data is maintained
• Managing the ASU together with relevant promotional processes to ensure the various national and regional campaigns are fully implemented in trade
NedbankBanker Fulfilment
Feb. 2007 - Jun. 2009• Responsible for personal cash float, whilst ensuring timeous and accurate processing of client transactions
• Balancing and reconciling daily transactions and resolution of any discrepancies that may arise
• Maintain routine records relating to items processed and maintain helpful relationships with all clients
• Handle reports (handle, distribute and action daily), sort mail, administer filing and distribute documents to support teams
• Perform various transfers and payments, such as Building loan transfers, third party payments, issuing of banks own cheques, Electronic transfers and Group Finance Division payments
• Management of Procurement system at branch level and daily balancing of GL accounts
• Ensure client FICA requirements are adhered to and submitted to various departments
• Receive and check security items, destroy cards and cheque books
• Stand-in Team Leader
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