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Work Background
U.S. Department of Health and Human Services (HHS)Enterprise Architect
Oct. 2023
USTRANSCOMConfiguration Management Lead
Oct. 2019 - Nov. 2024Illinois, United States
USTRANSCOMSystem Analyst
Oct. 2017 - May. 2020Scott Air Force Base, IllinoisNH-02 Information Technology Specialist (2210 SYSANALYST – GS11) -Systems Analyst (acquisition)
• Coordinate the procurement of software • Maintain software cost schedules and variances
• Maintain vendor contacts for software pricing
• Validate technical acceptance to winning quotes
• Coordinate with contracting representatives for timely delivery
• Conduct open source software feasibility studies
• Track and validate software license requests
• Develop documentation following Agile documents decomposition rules
• Assist with cloud migration of USAF software
• Analyze and report on license agreements to legal for decision
-SQL Systems Analyst (Defense Personal Property System)
• Complete monthly SQL reports
• Modify existing SQL reports
• Create new reports upon request
• Maintain compliance with FAIR reporting
Dell FederalTier 4 administrator/Training department Chief
Oct. 2013 - Oct. 2017St. LouisSecurity Plus Certified Lead contractor over training department -Conduct training of all new empolyees.
-Create and maintain training material
-Maintain records
-BMC Remedy subject matter expert
-Create, manage, and maintain final testing process of new employees Tier 4 analyst - Responsible for remote installation, implementation, maintenance, troubleshooting and/or repair of desktops, notebooks, printers, and associated peripherals - Serves as company liaison with customer on administrative and technical matters. - Installs and supports both hardware and software components for user groups - Evaluate system configuration and software to ensure effective use of hardware resources - Provide level 2 technical support and incident management service desk functions. - Diagnoses and resolves product performance problems - Performs maintenance and repair services - Ensures customer satisfaction by advising customers on preventive maintenance and configurations which may impact product performance - Instruct customers in the operation and maintenance of the system
US NavySonar Tech
May. 2012 - May. 2020
TJ MaxxIT/Loss Prevention Lead
Mar. 2011 - Mar. 2014Kirkwood, MOThe TJX Companies, Inc. is the leading off-price retailer of apparel and home fashions in the U.S. and worldwide, ranking No. 115 in the most recent Fortune 500 listings. With nearly $26 billion in revenues in 2012, more than 3,000 stores in six countries and approximately 179,000 Associates, we see ourselves as a global, off-price value retailer. TJX operates four major divisions: The Marmaxx Group (T.J. Maxx and Marshalls) and HomeGoods in the U.S.; TJX Canada (Winners, HomeSense and Marshalls); and TJX Europe (T.K. Maxx and HomeSense). In December 2012, TJX acquired Sierra Trading Post, an off-price Internet retailer. Retail loss prevention is a set of practices employed by retail companies to preserve profit. Profit preservation is any business activity specifically designed to reduce preventable losses. A preventable loss is any business cost caused by deliberate or inadvertent human actions, colloquially known as "shrink". Deliberate human actions that cause loss to a retail company can be theft, fraud, vandalism, waste, abuse, or misconduct. Inadvertent human actions attributable to loss are purely poorly executed business processes, where employees ignorantly fail to follow existing policies or procedures. Loss prevention is mainly found within the retail sector but also can be found within other business environments.Since retail loss prevention is geared towards the elimination of preventable loss and the bulk of preventable loss in retail is caused by deliberate human activity, traditional approaches to retail loss prevention have been through visible security measures matched with technology such as CCTV and electronic sensor barriers. Most companies take this traditional approach by either having their own in house loss prevention team or they use external security agencies.Kirkwood
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