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Work Background
Moody's AnalyticsAssistant Director Quality Assurance Engineer
Jun. 2023King of Prussia, Pennsylvania, United States
Moody's AnalyticsAssociate Quality Assurance Engineer
Jan. 2021 - Feb. 2024
RDCSenior Quality Assurance Analyst
Jul. 2019 - Jan. 2021King of Prussia, PA USA-Work closely with other teams to develop test strategies and scenarios for new and existing products
-Help build out an automated testing framework while maintaining and enhance existing automated tests
-Develop new test cases and test plans for multiple applications
-Document software defects and proactively track progress to resolution
-Actively participate in regular software deployments to validate new features and identify regressions
-Plan test schedules and strategies in accordance with project scope and delivery dates
-Perform manual testing as needed
-Maintain databases of known test defects
RDCData Quality Lead
Jun. 2017 - Jul. 2019King of Prussia, PA USA•Developed in-depth knowledge of all the different processes within the Operations Team and the software they use, in order to develop quality control processes.
•Developing a new quality analysis and control program which oversees the quality of analyst’s work within the operations department.
•Provide analysis and feedback to team managers on the quality of each team’s work and any concerns and/or improvements that need to be made.
•Communicate with clients to provide monthly reports on our ability to meet set quality standards.
Regulatory DataCorp.Advanced Reporting Research Analyst Lead
Feb. 2012 - Jul. 2017King of Prussia- Provide analysis of risk level for potential and current customers
- Identify and analyze the level of legal and compliance risk for organizations
- Provide research using commercial and online research to create analytical report
- Work with clients to meet know your customer (KYC), and anti-money laundering (AML) requirements
Carpenter TechnologyInformation Center/Technical Library Intern
Sep. 2010 - Jun. 2011Reading, Pennsylvania Area-Communicated with employees at all levels
-Completed research and reference questions requested by patrons
-Communicate with various information vendors when issues occurred
-Effectively Processed and stored internal and external documents
-Conducted research and provided recommendations on new procedures for increasing competitive intelligence and knowledge management policies/procedures
-Maintained the library’s website and kept the content up to date
-Team member of group that created and held seminars for employees to communicate and learn about others activities in the field, and found individuals to speak at the seminar
-Created videos, presentations, and a brochure to promote the library/information center -Administered all document delivery requests and services for requested information of various types (literature, articles, patents, etc…)
Procura ManagementData Analyst
Apr. 2009 - May. 2010-Reviewed medical bills and affect any necessary rules to individual charges
-Reviewed state and federal guidelines to make sure medical codes are being used correctly
-Accurately entered data into billing management software -Exceeded my weekly quota and obtained an error-free accuracy/rate of ninety-six percent
-Reviewed state and federal guidelines to make sure medical codes are being used correctly
Chester County Court HouseIntern: Chester County Court House Clerk of Courts
Jun. 2008 - Sep. 2008West Chester, PA-Filed and maintained sensitive case files with current information
-Assisted in attending and docketing criminal court cases
-Communicated effectively with the public, clerk of court employees, and other diverse constituents
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