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IT
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Work Background
The University of QueenslandSenior Program Manager
Mar. 2023Brisbane, Queensland, AustraliaManaging three interlinked and critical programs: Key Application Upgrades and Maintenance, Application Rationalisation, and Application Cyber Security Uplift. Together this portfolio provides a great opportunity to reinforce UQ's Go8 position and ensure the organisation, staff, students, alumni and friends are effective, efficient, and safe.
Australian Research Data Commons (ARDC)Director, Outreach
Mar. 2020 - Oct. 2022Brisbane, Queensland, Australia
Australian Research Data Commons (ARDC)Director, eResearch Infrastructure & Services
Mar. 2019 - Mar. 2020Brisbane, Australia
Australian Research Data Commons (ARDC)Director & CEO
Sep. 2018 - Mar. 2019Brisbane, AustraliaFollowing the sudden departure of the previous Director I have taken the organisation from effectively a standing start to one having consulted with 400 individuals and organisations nationally across the sector, with a developed and communicated organisational 5 year strategy, a one year business plan, and a multi-year capital investment program. These underpinning materials outline a transformative suite of activities which will set the ARDC on a multi-year path for the benefit of all of Australia's researchers, supported and guided by a fantastic team who engage and act at all levels with a huge range of partners. To support these initiatives and to enable future feedback and adjustment I have initiated continuous and broad engagement processes via national summits, discovery activities, and research community engagements. These will ensure the ARDC's activities support and drive research outcomes with the maximum impact possible.
Australian Research Data Commons (ARDC)Director, eResearch Infrastructure and Services
Jun. 2018 - Sep. 2018BrisbaneThe Australian Research Data Commons was created through the integration of the Research Data Services, National eResearch Collaborative Tools and Resources, and Australian National Data Services NCRIS projects. My role encompasses management and strategic planning of Australian's national research cloud, national research data storage, data access services and virtual laboratory platforms. Planning for and the delivery of the next evolution of Australia's national research platforms and tools has been made possible through the provision of $70m of funding over 5 years by the Commonwealth Government. My teams provide support for researchers and research infrastructure providers in the discovery of data, the development and availability of platforms and tools to use on that data, and the effective and efficient curation and distribution of data outputs and results.
Research Data Services (NCRIS)Director & CEO
Jan. 2015 - Jun. 2018University of Queensland, St Lucia, Queensland, AustraliaI am the Director of the Research Data Services project in the federal government's National Collaborative Research Infrastructure Strategy (NCRIS) programme. During 2017/18 and following a government road-mapping exercise, the RDS project will integrate with our partner projects (ANDS and Nectar) and RDS has led in the development of collaborative and transparent activities across the projects with the delivery of over $20m of research sector projects leveraging the assets, knowledge, services, and skills of the three projects.
University of QueenslandAssociate Director, Enterprise Support (ITS)
Sep. 2011 - Dec. 2015St Lucia, QueenslandMy group comprises around 90 staff made up of 8 major teams: - Enterprise Provisioning (servers, storage, virtualisation, and facilities)
- Online Technologies
- Core Application and Database Services
- Core Infrastructure Systems
- Microsoft Services
- Unix Server Group
- Faculty Infrastructure Team
- Records and Archive Management In this role I: - am a thought leader in the field of IT delivery, investigating and developing flexible and responsive service infrastructure to support the University's rapidly changing teaching, learning, and research environments. - Participate in University-wide change programs (for example faculty IT centralisation).
- Develop, implement and maintain the strategic objectives of UQ's Information Technology Services organisation (ITS).
- Develop, maintain and support a culture of service improvement, employee empowerment and high quality support within ITS.
- Provide direction and management of the Enterprise Support group within ITS, including objective development, strategy and project coordination and oversight, and participation in recruitment, selection, staff deployment, staff development and performance management.
- Develop and implement metrics to support the management of services under all the SLAs managed by teams within the group.
- Pro-actively identify new opportunities and new services for supporting ICT operations within the university (eg DropBox for Business, virtualisation, and bulk research data storage).
- Participate in University-wide procurement evaluation processes
University of QueenslandAssociate Director, Infrastructure and Operations (ITS)
Jan. 2010 - Sep. 2011St Lucia, QueenslandThis role was renamed Associate Director, Enterprise support after a competitive interview process during the restructure of UQ's Information Technology Services group in 2011. The roles and responsibilities closely mirror those described above.
University of QueenslandChief Operations Officer, Queensland Brain Institute
Jan. 2008 - Dec. 2010Brisbane, AustraliaResponsible for the development and maintenance of the operational groups and functions of a world class neuroscience research institute of approximately 400 researchers. My team of 30 staff dealt with areas which included Finance, IT, building services, research services, facility management, and health and safety.
University of QueenslandStrategic IT Manager (Australian Institute of Bioengineering and Nanotechnology)
Jan. 2005 - Dec. 2010Brisbane, AustraliaMy team of 3 staff and I supported over 300 academic and general staff from the establishment date of the institute onwards. My role was to design and implement the IT architecture of the institute moving forwards, ensuring it met the current and future needs of an ICT intensive environment. This involved planning for future collaborations, partnerships, and relationships with internal and external partners and providing a flexible support structure to re-establish IT as enablers and partners in research.
University of QueenslandIT & Operations Manager (Queensland Brain Institute & School of Biomedical Sciences)
Jan. 2003 - Dec. 2009University of QueenslandQBI was a new institute and I planned, developed, costed, and delivered on every aspect of the Institute's IT infrastructure with 3 staff working for me supporting over 280 academic and general staff. For SBMS I took over the IT operations of an existing teaching and research school at UQ, developing support and delivery models and assisting in the subsequent transition of the school IT function into the faculty.
Shell Oil CompanyInfrastructure Consultant
Apr. 2002 - Dec. 2002Melbourne, Victoria, AustraliaI was responsible for the infrastructure design and planning for a $30m cards development project covering communications links, documentation, planning and process development.
Great Circle Internet and Direct One InternetFounder & CEO
Jan. 1999 - Apr. 2002Melbourne, Victoria, AustraliaI founded and developed Great Circle Internet (an Internet Service Provider) and DirectOne, a leading internet payment gateway (subsequently sold to Australia Post). I sourced finance, developed the business models, and, as with any new business, conducted all aspects of the business from accounts to marketing, to technical development to sales. I sold both companies prior to moving to Queensland.
National Australia BankApplication Programmer
Jan. 1996 - Dec. 1998Melbourne, AustraliaProgrammer working in COBOL and C (in OS2), primarily working on batch processing applications and scripted customer service application for call centre staff.
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