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Work Background
ALBINE IN GRADINA SRLCo-Founder, Administrator
Nov. 2023Clinceni, Ilfov, România“Albine în Grădină – Polenizăm viitorul, înflorim natura”
Mariana Ciuca Consultancy Ltd.SuccessFactors Change Management Consultant
Oct. 2023London, England, United Kingdom
G4SSuccessFactors Change Management Consultant
Sep. 2023 - Apr. 2024London, England, United Kingdom
Mariana Ciuca Consultancy Ltd.Senior Change Management Consultant
Nov. 2021United Kingdom• Developing a change management plan for the implementation of the SAP SuccessFactors suite of modules to globally diverse user groups. • Conducting assessments of current state including high level stakeholder analysis and mapping. • Completing a stakeholder impact assessment per module / phase to ensure all aspects of the expected change are identified and planned for.
• Developing change management collateral, including communications and training materials, to support in the deployment of the new SuccessFactors modules and their associated HR process changes. • Developing collateral for, and lead all, change and user experience workshops and communications events. • Developing draft programme narrative and key messages articulating the benefits of SuccessFactors to the organisation.
• Developing a project level implementation journey map to support in senior level stakeholder engagement.
• Supporting the SF Project Manager and programme leadership with all change connected activities and any governance processes, as necessary.
Ewan PartnersChange Management Lead Consultant - SAP SuccessFactors - Ewan Partners
Nov. 2021 - Oct. 2023Currently leading on the Change Management Strategy, Training and Comms for a full suite SuccessFactors implementation for a multi national client of Ewan Partners.
BTChange Specialist - Training Lead/Manager | BT HR Transformation Programme | SAP SuccessFactors HCM
Dec. 2020 - Nov. 2021Bristol, England, United KingdomAs a Training Lead, I'm responsible for applying a structured change methodology, leading the delivery of the training strategy, training needs analysis (TNA) and related activities to embed change related to the new HR technologies and processes. The primary goal of this role is to lead the training team and support the CX (Colleague Experience), the Change team and the HR Transformation programme navigate the delivery and adoption of the new SAP SuccessFactors HCM. Accountabilities:
• Training:
o Providing input, document requirements and lead the training team on the path to design, development and delivery of the the training strategy for the HR transformation programme.
o Organising train-the-trainer and manage the deployment of training
o Engaging with the global Learning & Development teams to align with and leverage global approaches
o Measuring effectiveness by collecting feedback and adjusting plans if required
o Lead training team to deliver the execution of training activities, aligned to the programme change, comms and training strategies and plans.
o Preparation and delivery of global training workshops, specially focussing on understanding and capturing the training requirements impacting each stakeholder group. • Stakeholder Management:
o Conducting stakeholder mapping, engagement, identifying key stakeholders and tracking stakeholder engagement impacted by training • Communications:
o Developing communications collateral aligned to training strategy and work with Internal Communications to cascade
o Engaging with local Internal Communications teams to align with and leverage local approaches
o Assist with cascading programme communication • Change Readiness Activity
o Supporting the execution of Change Readiness activity,
o Analysing results and defining and implementing appropriate training interventions to address risks/issues
o User journey creation • People management:
o Coach and mentor a team of training developers;
BTChange Specialist - Training Lead, HR Transformation - SAP SuccessFactors Learning
Feb. 2020 - Dec. 2020Bristol, United KingdomTraining Lead for BT's HR Transformation programme with experience of delivering HR training programmes.
Report into the HR Transformation Change Manager and work closely with the Change Communications specialist, the wider programme team and business stakeholders to support the delivery of business change. My role is to lead the training team on the HR transformation programme where we are implementing a new system, processes, controls and ways of working.
Identification of training needs, the design and development of a flexible curriculum that suits the business and learners through engaging materials and content that supports the adoption of new systems, processes and ways of working. Activities:
Drive and own the training plan in line with the training approach, ensuring that any risks and issues are flagged appropriately
People Manager for the training team and training developers
Ensure the training plan is aligned with and fits into the overall change management plan
Identify training needs and how best to address those (e.g. tools to use and content to deliver)
Overseeing and coordinating the design training material templates and which leads the production of training materials, working with Training Developers, People/HR Subject Matter Experts & SAP Success Factors Squad team to develop engaging content for all stakeholder groups (digital content, facilitators guides, classroom slides, written guides)
Coaching and influencing others, particularly in relation to training best practice
Deliver training to end users, including People/HR Specialists and Subject Matter Experts
Coordinate training sessions (room bookings, equipment, training data, training calendar, invites)
Measure the success and effectiveness of training content, materials and channels, responding appropriately to feedback
Develop a BAU transition plan
Ability to support communication Change Management activity via weekly newsletters and comms
Aura EthicalFounder CEO
Dec. 2018Bristol, Bristol, United KingdomAura Ethical - a social enterprise.
It’s objective being focused towards supporting artisans and craftsmens to continue delivering their great work and part of the proceeds being redirected towards supporting children’s education in poor areas of Romania.
Every Aura Ethical product is developed in direct collaboration with artisans in Romania, using traditional skills and local materials, aiming to create opportunities for the people who make our products.
BTLead Engagement Champion & Continuous Improvement Senior Manager
Nov. 2018 - Feb. 2020Bristol, United KingdomLead Engagement Champion for the CFO area of EE and BT Consumer. Responsible for the biannual staff survey, using the data to form action plans at CFO level and develop the engagement champion role as an operational model, ensuring a regular and effective programme of dialogue, feedback and events. Lead and develop the CFO engagement team to ensure the approach to employee engagement, personal growth and the processes and systems we use, are fit for purpose and adding value. Leading high impact employee engagement strategies as well as an understanding of brand and culture change. Collaborative working across large geographically spread organisations in order to build and maintain relationships across all levels including senior leadership. Leading a engagement committee team as well as local engagement teams.
EELead Engagement Champion & Continous Improvement Consultant
Sep. 2017 - Nov. 2018Bristol, United KingdomLead Engagement Champion for the CFO area of EE and BT Consumer. Responsible for the biannual staff survey, using the data to form action plans at CFO level and develop the engagement champion role as an operational model, ensuring a regular and effective programme of dialogue, feedback and events. Lead and develop the CFO engagement team to ensure the approach to employee engagement, personal growth and the processes and systems we use, are fit for purpose and adding value. Leading high impact employee engagement strategies as well as an understanding of brand and culture change. Collaborative working across large geographically spread organisations in order to build and maintain relationships across all levels including senior leadership. Leading a engagement committee team as well as local engagement teams.
EEContinuous Improvement Senior Consultant in Commercial Accounting
Sep. 2016 - Sep. 2017Bristol, United KingdomTransforming the Commercial Accounting (CA) activities - playing a key role in enabling CA to deliver it’s strategy by ensuring the right resources and skills are available to deliver our objectives and ensure financial targets are met. Working closely with the Head of Commercial Accounting and the Managers and Teams to transform Finance Operations, implementing best practice and consistent ways of working across the CA activites. Transform CA Operations by : • Leading and developing a Continous Improvement and Projects teams within CA to deliver a Brilliant Finance Commercial Operations service • Creating a compelling vision and associated delivery plan. Designing, implementing and embedding sustainable new ways of working within the CA, Finance and IT ecosystem that deliver a consistent, coherent set of outputs and outcomes • Delivering a standard set of tools and reporting which enable efficient financials reporting, providing information which is trusted by all stakeholders and used to manage the CA unit and make strategic and operational decisions • Implementing a resource management system / KPIs Matrix which supports the CA strategy and future skills requirements. Identifying areas of training, development and reskilling, creating opportunities which enable skills and experience to be shared across the organisation and ensuring line managers have the resources to deliver the CA objectives. The skills & experience Experience in delivering change and new ways of working in a cross functional environment with multiple and senior statekeholders. Acted as a leader of change and been adept at creating and motivating teams to deliver. Enthusiastic problem solver, able to work quickly to identify solutions and able to negotiate with and influence multiple stakeholders to achieve the right outcome 5 KEY SKILLS
Delivering change
Stakeholder management
Financial awareness
Resource management
Cross functional working
Asociatia Aura IonPresident
Jun. 2015Bucharest, RomaniaAssociation Aura Ion works alongside local communities to provide access to various educational tools & services at grassroots level directly to children from disadvantaged backgrounds, additional projects run alongside to solve the growing symptom of deprivation of health and poverty in these communities. Founded in 2015 with a focus to act as a catalyst for developing a culture of volunteering programs to reach those most in need of relief in society, over 3,500 beneficiaries have been engaged from the full spectrum of young children to the elderly. Our most most powerful investment in getting those out of poverty is to create a wave of hope through Romania.
Aura Ion FoundationCharity Programmes and Projects Director
Apr. 2015Bristol, England, United KingdomI have an amazing opportunity to lead the activities on a charity I've founded in my sister's name a as a CEO and a Programme Development Director.
Support the development and maintenance of relationships with funders; identify sources of funding in countries in which we’re working.
Line manage a team of programme volunteers against programme objectives and the personal and professional development of individuals.
Lead on numerous charity projects and programmes, created communication strategies to plan, develop and implement, delivered numerous fundraising campaigns.
Planned, organised and delivered multiple events remotely and on the field for children, their families & elderly.
Coordinated multiple teams of volunteers part of programmes, projects or events initiatives.
Our projects donated over 4000 school bags to disadvantaged children. Equipped over 15 schools with over 2000 pieces of furniture and 200 IT equipment
Fundraised over £300,000 in funds and products
Over 15,000Kg of donations, school supplies, toys & equipment transported to Romania from Bristol.
Installed and equipped a new library containing 2000+ books in a school.
3,000 Christmas Gift boxes handed to children located in high deprivation areas as a result of projects delivered during a period of 4 years.
Aura Ion FoundationChief Executive Director
Apr. 2015Bristol, United KingdomThe “Aura Ion Foundation” is a UK registered charity based in Bristol, which work alongside communities to provide essential educational & hygiene supplies directly to children at grassroots level from disadvantaged backgrounds within the United Kingdom & Romania. Our mission : 'To provide young people with the essential items that will enable students and teachers to focus on what’s important: learning and creating a sustainable future out of poverty.’ Our Quote: “Whatever you do will be insignificant, but it is very important that you do it.” Founded in the memory of Aura, who tragically lost her life at the age of 23 in a tragic plane crash over the Romania Western Carpathians Mountains on January 21st 2014. Aura aspired to become a doctor, a medical student whom died while volunteering during a liver transplant operation flight. Inspired by her desire to change the world, her sister Mariana setup the charity in 2015 bearing her name in order to continue Aura’s dedicated passion for helping others in the hope we act as a catalyst for uniting people to become leaders in service to humanity and inspire others in her memory.
EECustomer Investment Accountant
Sep. 2014 - Aug. 2016Bristol, United KingdomThe role is part of the Customer Investment team who are responsible for providing accurate reporting, control and analysis of the Retail and B2B Equipment Costs & Revenues. Responsibilities: • Perform the financial and management accounting for indirect channel customer investment
• Produce the detailed month end reports relating to the primary indirect channels, to allow commercial evaluation across the three EE brands – EE, Orange and T-Mobile.
• Develop new processes within the area to provide better linkages and understanding between cash, P&L and balance sheet transactions
• Preparation, reconciliation and reporting of key balance sheet accounts relating to the indirect partners, forecasting process
• Preparation of the customer investment balance sheet budget and monthly variance analysis.
• Preparation and posting of month end accruals for customer investment.
• Follow the internal controls framework within the customer investment team.
• Support the customer investment manager in regards to ongoing alignment of EE systems and processes.
EERevenue Accountant
Sep. 2012 - Aug. 2014Bristol, United KingdomThe role was a core part of the Revenue Accounting team who are responsible for providing accurate reporting, control and analysis of the Retail and B2B Revenues. • Maintain effective revenue reporting on all accounting related transactions,
• Ensure reconciliation between revenue channels, billing systems and IT applications used in compliance with internationally accepted financial and accounting systems to safeguard the company against any financial risk.
• Accounting for revenue data in accordance with periodic financial timelines and providing meaningful explanations of variation in financial performance;
• Ensuring financial control and integrity of data is maintained;
• Improving the effectiveness/efficiency of revenue processes, systems and controls;
• Develop and implement reporting models to accurately account for the revenue.
• Produce weekly & monthly reporting that support the business in understanding progress.
MITIEFinancial Accountant (Payroll Accountant)
Aug. 2010 - Sep. 2012Bristol, United Kingdom• Analysing payroll data, preparing journal entries, • Making required payroll tax payments to HMRC, auditing payroll practices and policies;
• Analyzing payroll data, preparing journal entries,
• Ensuring compliance with payroll procedures and internal policies,
• Preparing monthly pension payments (Prudential, LGPS, Private Pension);
• Building templates to enable accurate reporting,
• Preparing monthly bank reconciliations for multiple divisions,
• Preparing P&L and balance sheets for multiple divisions,
• Assisting with general month end accounting duties ,
• P35 Group consolidated reconciliation's;
• Responsible for ensuring all assigned balance sheet reconciliations are completed on a timely basis and to the required quality with minimal supervision
• Ensuring key payroll related payments (PAYE, pensions, court orders etc) are made every month on time and associated checklists completed to maintain compliance
• Work with regional finance managers and payroll departments to ensure resolution of payroll related queries arising in connection with reconciliations
• Drive efficiencies in the reconciliation process to improve cycle times and minimise manual efforts
• Assist in the finance month end wherever possible in areas such as: updating standing journals, processing recharges, preparing ad hoc invoices, prepare cost centre review P&Ls, running SAP processes;
• Ensuring cash forecasting models are updated weekly and communicated to key stakeholders
• Monitoring compliance across the discipline • Liaise with auditors where required
• Maintain and Reconciling the Fixed Asset Register across multiple divisions Achievements
• Establishing and maintaining the implementation of accounting control procedures
• Ad hoc projects – P35 Monthly and EOY Reconciliations within multiple Group entities
• Promotion from Payroll Accountant to Financial Accountant within 10 months after the latest Promotion
• Received MITIE Employee Star Award for excellence;
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