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Work Background
Manager - Business Systems
Entec Services LimitedManager - Business Systems
Oct. 2024Auckland, New ZealandLead the Identification, redesign and implementation of business processes to achieve operational efficiency, consistency and alignment across business units • Oversee and manage all business system projects, ensuring that budgets and deadlines are met • Drive the on-going development of the Nimbus ERP system, delivering training across the company on its use, as well as other Microsoft products– Nimbus • Mentor and provide leadership to a diverse team, fostering a culture of continuous improvement and supporting business understanding across all levels • Manage company assets, oversee administration tasks and provide support to a team of administrators • Lead HR functions including recruitment, contract management, performance evaluations, and redundancies • Oversee payroll management and serve as a bank account signatory • Assist the company accountant with financial tasks and support HSEQ functions as needed • Manage document control, ensuring that company policies and documents are up to date
Systems and Administration Manager
Entec Services LimitedSystems and Administration Manager
Jan. 2024 - Oct. 2024Auckland, New ZealandMixed role of overseeing the administration, payroll, IT, HR, process improvement and LEAN practices across the business. In 2023 it was identified that this role was becoming too large, so it was decided to transition the role to be 90% Systems Improvement and 10% Admin. This was progressed throughout the year through upskilling of my team and increasing the number of administrators in the company until in October 2024 I was able to fully transition to only working on business improvement projects, identifying and leading business improvement across the business through the better use of technology, processes, training and systems
Administration Manager
Entec Services LimitedAdministration Manager
Jul. 2018 - Jan. 2024Auckland, New ZealandManaged debtor and creditor invoice processing, payroll preparation, and timesheet entry. • Led general administrative tasks and supported the implementation of the Nimbus software across the business. • Managed document control and wrote process documentation to standardize procedures across the company. • Provided functional management for the administration team, ensuring smooth operations and effective team coordination. • Handled inventory management and trained new users in Nimbus software.
Operations Supervisor
Entec Services LtdOperations Supervisor
Mar. 2015 - Jun. 2018Auckland
Supervisor Core Services
Entec Services LtdSupervisor Core Services
Oct. 2013 - Feb. 2015
Operations Coordinator
Entec Services LtdOperations Coordinator
Oct. 2012 - Oct. 2013Auckland
Administrator
Entec Services LtdAdministrator
Jan. 2010 - Sep. 2012
Director
Ultimate TanDirector
Jun. 2004 - Dec. 2009Founded and managed a successful spray tanning and sunbed business, growing the customer base to over 4,000 clients. • Led all aspects of marketing, customer service, staff management, and accounts. • Developed the business website and managed ongoing customer relations and service delivery.
Administration Manager
Gribbles Analytical LaboratoriesAdministration Manager
Jul. 2001 - May. 2004Managed a major acquisition and merger, overseeing the transition and integration of two company teams into one building. • Coordinated key administrative functions including debtors, creditors, inventory, debt collection, and customer service. • Led a team of four administrators and managed the implementation of a new software system due to the acquisition. • Trained staff in FinanceOne (inventory and job management system).
Administration Manager
Alpha Biologicals LtdAdministration Manager
Jul. 1998 - Jul. 2001
Customer Services Officer
ASB BankCustomer Services Officer
Jan. 1995 - Nov. 1996
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