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Work Background
Entec Services LimitedManager - Business Systems
Oct. 2024Auckland, New ZealandLead the Identification, redesign and implementation of
business processes to achieve operational efficiency,
consistency and alignment across business units
• Oversee and manage all business system projects, ensuring
that budgets and deadlines are met
• Drive the on-going development of the Nimbus ERP system,
delivering training across the company on its use, as well as
other Microsoft products– Nimbus
• Mentor and provide leadership to a diverse team, fostering a
culture of continuous improvement and supporting business
understanding across all levels
• Manage company assets, oversee administration tasks and
provide support to a team of administrators
• Lead HR functions including recruitment, contract
management, performance evaluations, and redundancies
• Oversee payroll management and serve as a bank account
signatory
• Assist the company accountant with financial tasks and
support HSEQ functions as needed
• Manage document control, ensuring that company policies
and documents are up to date
Entec Services LimitedSystems and Administration Manager
Jan. 2024 - Oct. 2024Auckland, New ZealandMixed role of overseeing the administration, payroll, IT, HR, process improvement and LEAN practices across the business. In 2023 it was identified that this role was becoming too large, so it was decided to transition the role to be 90% Systems Improvement and 10% Admin. This was progressed throughout the year through upskilling of my team and increasing the number of administrators in the company until in October 2024 I was able to fully transition to only working on business improvement projects, identifying and leading business improvement across the business through the better use of technology, processes, training and systems
Entec Services LimitedAdministration Manager
Jul. 2018 - Jan. 2024Auckland, New ZealandManaged debtor and creditor invoice processing, payroll
preparation, and timesheet entry.
• Led general administrative tasks and supported the
implementation of the Nimbus software across the business.
• Managed document control and wrote process
documentation to standardize procedures across the
company.
• Provided functional management for the administration team,
ensuring smooth operations and effective team coordination.
• Handled inventory management and trained new users in
Nimbus software.
Entec Services LtdOperations Supervisor
Mar. 2015 - Jun. 2018Auckland
Entec Services LtdSupervisor Core Services
Oct. 2013 - Feb. 2015
Entec Services LtdOperations Coordinator
Oct. 2012 - Oct. 2013Auckland
Entec Services LtdAdministrator
Jan. 2010 - Sep. 2012
Ultimate TanDirector
Jun. 2004 - Dec. 2009Founded and managed a successful spray tanning and
sunbed business, growing the customer base to over 4,000
clients.
• Led all aspects of marketing, customer service, staff
management, and accounts.
• Developed the business website and managed ongoing
customer relations and service delivery.
Gribbles Analytical LaboratoriesAdministration Manager
Jul. 2001 - May. 2004Managed a major acquisition and merger, overseeing the
transition and integration of two company teams into one
building.
• Coordinated key administrative functions including debtors,
creditors, inventory, debt collection, and customer service.
• Led a team of four administrators and managed the
implementation of a new software system due to the
acquisition.
• Trained staff in FinanceOne (inventory and job management
system).
Alpha Biologicals LtdAdministration Manager
Jul. 1998 - Jul. 2001
ASB BankCustomer Services Officer
Jan. 1995 - Nov. 1996
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