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Work Background
e-motion consulting (pty) LtdHead - People, Culture & Change
Jul. 2024City of Johannesburg, Gauteng, South AfricaAs Head of the People, Culture and Change Practice I:
• Design and drive strategies to drive adaptive organisational client culture. • Lead initiatives to optimize organisational change processes that enhance whole customer and employee experience and engagement.
• Implement interventions that drive optimised executive leadership alignment, mindset and behaviour for impact, purpose and strategic success.
• Spearhead the development of innovative and impactful initiatives that foster a positive work environment that boost team delivery and morale.
BlueSkyChief People Officer
Sep. 2021 - Jun. 2024Johannesburg Metropolitan AreaThis role entails end-to-end accountability for Human Capital Management across the organisation. The ambition is to continuously improve the impact and value add of the function. This is done by implementing initiatives and strategies that drive strategy, create an exceptional employee experience and amplifying culture. The people practices that underpin delivery actively support and align to our employee, business and client ambitions.
Transnet SOC LtdGeneral Manager, Ways of working
Dec. 2020 - Sep. 2021City of Johannesburg, Gauteng, South AfricaThe purpose of my role is to enable, facilitate and support the development, review and institutionalisation of best in class Ways of Working across the organisation’s operations, commercial engagements and business enablement functions. The portfolio actively seeks to amplify and enhance the organisations competitiveness, efficiency and effectiveness. Impact and value are driven through the enabling pillars of organisational design, culture, employee experience and organisational transformation.
Dimension Data Middle East and Africa Principal Head, Human Resources
Jun. 2020 - Dec. 2020Johannesburg Metropolitan AreaI operate as a consultative strategic business partner to the leadership team. In this role I guide the design and implementation of Human Resources strategies and drive Business Partner support delivery. My key responsibility is to ensure that HR delivery translates directly into strategic, tactical and operational value. Resourcing and aligning the function to leading practice that amplifies strategy falls within my remit, as does advising the leadership team of trends and practices that drive our organisational mandate. This role is also a visible, vocal and credible champion of organisational change management (OCM) and Agile (ways of work) within the business.
Dimension DataHuman Resources Executive, Dimension Data Systems Integration
Sep. 2019 - Jun. 2020Johannesburg Area, South AfricaAs the Brand HR Executive I am fully accountable for the complete get, keep and grow employee lifecycle. At a strategic level I guide and manages the overall delivery and execution of HR services, policies, and programs for the division. I influence and drive people practices and objectives that support an employee-oriented high performance culture that amplifies impact, value, quality, and productivity in alignment with the organisational and brand strategy. The team the I lead drives continuous improvement, goal attainment as well as the recruitment, ongoing development and retention of a talented workforce. In my role I am responsible for the development of processes that actively support the achievement of business goals and objectives, linking. Conceptualising and coordinating the implementation of people-related services, policies and programs along in concert with the broader HR team is also part of my remit. On SI Exco I assist and advise the SI MD and my peers on strategic people matters and provide capacity and capability insights to the team in support of our brand objectives and Dimension Data goals.
Dimension DataPeople and Culture Director, Go-To Market
Jun. 2018 - Aug. 2019Johannesburg Area, South AfricaAs the P&C Director, GTM I operate at a global level and provide strategic support for the successful development and execution of Dimension Data's GTM workforce and talent programmes. The role looks ahead and articulates the capabilities, design and implements interventions to create sustainable and holistic organisational change. The primary responsibility is to drive the design and execution of GTM Workforce Planning and Transformation, covering strategies relating to the recruitment, development, retention and overall transformation. In driving organisational transformation change, I look at implementing regional and global strategies to improve and grow the business and ensure client expectations are met. This role forms part of the People and Culture Leadership for the organisation and operates at a global, regional and local level and is one of the most senior HR professional roles for Dimension Data. I am required to co-ordinate the “People” activities between different business units and stakeholders globally, within a region or locally. The mandate of this roles spans People and Culture:
• Strategy
• Recruitment and Talent Acquisition.
• Reward and Recognition
• Learning and Development
• HR Metrics
• Employee Engagement
• Performance Management
• People Management
BritehouseGeneral Manager, Group Organisational Effectiveness
Oct. 2013 - May. 2018Johannesburg Area, South AfricaIn my current position I oversee the following: -
Group Organisational Effectiveness
- Drive the OE agenda at a group level
- Influence Organisational Design
- Drive group HR (technology e.g. SuccessFactors and processes)
- Accountable for Transformation
- Promote cross-functional learning, collaboration, and the sharing of information, experiences, and best practices.
- Champion of Britehouse culture
- Provide strategic leadership by articulating and championing Human Resource priorities and plans to the executive management team at group and division level.
- Translate the strategy into operational plans that support and drive business success.
- Plan, develop, organize, implement, direct and evaluate the Britehouse human resource function and performance.
- Oversee the development of appropriate policies and programs for the effective management of the organization’s people resources
- Lead and participate in HR, operations, and/or cross-functional, organizational projects. - Develop, track and analyze metrics to assess the effectiveness of HR programs. - Evaluate the human resource division structure and team for continual improvement of the efficiency and effectiveness of the group. - Enable an environment that provides individuals with professional and personal growth. - Represent the HR program to Britehouse Leadership and any senior-level groups responsible for setting direction affecting the company.
- Build the network and capacity of all HR representatives Executive responsibilities
- Actively drive business success as a member of Britehouse executive operational committee Change Management Line of Business Manager
Engage with colleagues and work with them to:
- Drive business development
- Create and deliver solutions
- Manage client accounts
- Provide strategic advisory services to prospects and clients
Britehouse Specialist SAP DivisionExecutive: Organisational Effectiveness
Oct. 2011 - Sep. 2013Johannesburg Area, South AfricaAs the OE executive for Britehouse SSD OE I was responsible for the following: - Executive duties
- Lead the development and deployment of efforts to bring the “People” priority to life. - Establish HR vision, plans and objectives to enable the division to achieve its organizational goals.
- Implement and optimise the processes that impact on how Britehouse gets (attracts and recruits talent), keeps (retain and engage employees) and grows (skills development and careering) its people.
- Drive a culture of development and collaboration
- Partner with executives, managers and stakeholders in developing and building innovative and effective human resource initiatives and programs that are aligned with achieving the company vision. Britehouse SSD Executive responsibilities
- Actively drive business success as a member of BHSSD executive committee
- Engage with colleagues and work with them to drive business development, create and deliver solutions, manage client accounts and provide strategic advisory services to prospects and clients Change Management Business Unit
- Manage operational and business development staff.
- Manage the sales process for all sales engagements with clients, from initial request to completion
- Schedule and hold monthly business unit meetings and report on total sold work and pipeline.
- Overall management of the Change Management and Training (CMT) business unit, including staff, customers, budget, company’s assets, and company resources to make the best use of them and increase the business unit’s profitability.
- Routine operation of the business unit.
- Plan and direct the business unit strategy.
- Leadership and motivation.
- Business development and sales.
- Solution development, methodology and approaches.
- Operations management.
- Account management.
- Project Resourcing
EventusManaging Director
Jul. 2010 - Oct. 2011Johannesburg Area, South AfricaAs MD of Eventus I had oversaw the business as a whole, focusing on:
- Overall management of a company, including staff, customers, budget, company’s assets, and company resources to make the best use of them and increase the company’s profitability.
- Routine operation of the company.
- Plan and direct the company strategy.
- Leadership and motivation.
- Business development and sales.
- Solution development, methodology and approaches.
- Operations management.
- Account management.
- Resourcing
EventusDirector
Jul. 2009 - Jul. 2010Johannesburg Area, South AfricaKey responsibilities:
- Strategy execution.
- Business development and sales.
- Solution development, methodology and approaches.
- Operations management.
- Account management.
- Resourcing
EventusChange Management Lead
Mar. 2008 - Jun. 2009Johannesburg Area, South AfricaAs a CM lead I was responsible for end-to-end Change Management delivery on client projects. Working either alone with senior stakeholders or managing a team to deliver value from a "people" perspective on projects.
Key responsibilities:
- Design and maintenance of the change management methodology.
- Solution design for customers.
- Management of change management resources.
- Change Management delivery
AccentureSenior Consultant
Apr. 2007 - Mar. 2008Johannesburg Area, South AfricaTeam members within the human performance (HP) service line were responsible for the delivery of their assigned work streams within projects or programs. Consultants are also responsible for supervision of junior staff and defined project work streams.
• Leverage HP assets and apply them in the South African context.
• Develop new assets and contribute appropriate material to knowledge base.
• Provide input to proposals and proposal-ready material.
• A point of contact as a subject matter expert.
• Assist in proposal development.
• Develop deep skills in offering area.
QuartetChange Management Lead and Solution Manager
Mar. 2006 - Oct. 2006Johannesburg Area, South AfricaKey responsibilities
- Account managed various change management engagements, including the monitoring of invoicing.
- Solution design.
- Consultant development.
- Maintain a database of change management contractors that are able to deliver services at Quartet.
- Ensure that Quartet’s change management solutions/IP is up to date with latest trends and meets client requirements.
- Ensure Quartet’s sales team is able to promote Quartet’s change management solutions.
- Support sales team in creating opportunities and selling Quartet’s change management solution.
- Take responsibility for sales targets in the change management area.
- Design change management interventions.
- Client management, including performance management and ensuring timely submission of timesheets and other administrative documents.
UCS SolutionsChange Lead
Jan. 2006 - Dec. 2007Johannesburg Area, South AfricaKey responsibilities
- Account managed various change management engagements, including the monitoring of invoicing.
- Solution design.
- Consultant development.
- Maintain a database of change management contractors that are able to deliver services at UCS.
- Ensure that UCS’s change management solutions/IP is up to date with latest trends and meets client requirements.
- Ensure UCS’s sales team is able to promote UCS’s change management solutions.
- Support sales team in creating opportunities and selling Quartet’s change management solution.
- Take responsibility for sales targets in the change management area.
- Design change management interventions.
- Client management, including performance management and ensuring timely submission of timesheets and other administrative documents.
QuartetSenior Change Management Consultant
Oct. 2005 - Feb. 2006Johannesburg Area, South AfricaKey responsibilities on projects were:
- Leadership alignment.
- Impact assessments.
- Change readiness assessments.
- Process mapping.
- Developing and executing communication.
- Training; development and execution.
- Assessment
- Support
Makro South AfricaChange Analyst
Jan. 2001 - Dec. 2005Johannesburg Area, South AfricaWorking as a change analyst, worked within a change management team focusing on CM deliverables on mainly technological enhancements and implementations within a retail environment.
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