MBC GROUPdepartment organiser
Jan. 2006 - Dec. 2019Dubai Media City• Managed all aspects of the newsroom's day-to-day operations, including attendance tracking, holiday scheduling, absence management, and rota coordination, ensuring optimal staffing levels and operational efficiency.
• Provided comprehensive support for events hosted by the organization, including logistical coordination, resource allocation, and on-site management to ensure successful outcomes.
• Developed and maintained daily schedules for interns and trainees, overseeing their integration into various departments and facilitating their professional development.
• Successfully resolved over 1,700 employee issues, ranging from grievances to logistical concerns, demonstrating strong conflict resolution skills and a commitment to employee satisfaction.
• Managed facilities operations for the office, serving as the primary point of contact for facility-related matters and overseeing maintenance activities to ensure a safe and productive work environment.
• Acted as a key liaison between the HR Director and departmental management, facilitating effective communication and alignment on organizational goals, policies, and procedures.
• Organized and facilitated workshops on a variety of topics, including professional development, health and safety protocols, and organizational best practices, ensuring maximum participation and engagement.
• Implemented and maintained health and safety protocols, including first aid provisions and emergency evacuation procedures, conducting regular risk assessments to mitigate potential hazards.
• Administered employee appraisals, mid-year and end-year assessments, and facilitated the establishment of smart objectives for writers, reporters, producers, and presenters, promoting professional growth and development.