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Work Background
First Citizens BankDirector of Client Onboarding, Support, and Technical Implementation
Jan. 2019 - Jan. 2023Phoenix, Arizona AreaResponsible for all Client On Boarding and Customer Support Teams for all Treasury Services Products. Also responsible for Treasury Management Technical Implementation and Technical Sales Support.
Mutual of Omaha BankSenior Product Executive
Mar. 2015 - Jan. 2019Phoenix, Arizona AreaResponsible for a team of Product Managers covering all Treasury Services Products. Responsible for all traditional Product Management functions within Mutual of Omaha to include Revenue, Profitability, Features/Functionality, Marketing, and Sales Support. Responsible for the sourcing and implementation of the Banks’ EBPP Product Offering (Transactis) and PCard/EPayables Offering (ELAN). Named Member of the ELAVON Customer Advisory Board.
Bank of AmericaSenior Vice President, Senior Treasury Management Officer
Jun. 2006 - Sep. 2014Raleigh, NC / Honolulu, HawaiiRelationship manager for entire State of North Carolina to include all public sector entities. Core product responsibilities include traditional treasury and cash management, merchant services, and card services.
Acquired State of North Carolina Core Banking Services Contract unseating the contract from a key competitor after 45 years. Projected revenue from this deal will exceed $ 20 million.
Acquired State of North Carolina purchasing card contract. Projected revenue from this deal will exceed $15 million. Achieved sales and portfolio goals from 2006 to present despite extreme rate compression and recession in the industry.
JPMorgan ChaseVice President; Senior Treasury Management Officer
Jan. 2003 - Jun. 2006Baton Rouge, Louisiana AreaClient relationship manager for entire State of Louisiana with additional responsibilities for assigned sales territories in Florida, Georgia, Alabama, Mississippi, and Arkansas. Product knowledge areas included all traditional treasury products, merchant services, and card services. Circle Award Winner in recognition of achieving number one in new sales for all of JP Morgan Treasury Sales worldwide. Pipeline included $23 million in sales and $6 million in profit. Acted as program manager to design, engineer, and roll out debit card payment program in the aftermath of Hurricane Katrina for unemployment and child support applications. Utilized robust systems knowledge and client relationship skills to execute program in disaster-torn area within days of program inception. Designed and sold state-of-the-art Distributed Electronic Check Processing System to the State of Louisiana’s Office of Motor Vehicles which included 650 scanning locations. Re-engineered Business Process for the State of La, Office of Group Benefits designing an electronic system that would take an adjudicated claim and pay said claim while efficiently distributing the EOB’s via various methodologies based upon the recipient’s ability to receive the EOB data. Served as Program Manager to oversee the implementation.
JPMorgan ChaseVice President, Electronic Disbursements Product Manager
Dec. 1996 - Jan. 2003Greater New Orleans AreaResponsible for team of Product Managers covering a broad range of product and services involved with the Electronic Disbursement of Funds. Responsible for all traditional Product Management functions within Legacy Bank One Regions to include Revenue, Profitability, Features/Functionality, Marketing, and Sales Support. Drove down compliance costs as a result of successful efforts thru the HIPAA Task Force. Recognized in the American Banker as an expert on HIPAA and Financial Payments Processing. Directed multiple projects involving platform consolidation and feature enhancement. Developed and maintained the Industries leading electronic Financial Product set.
First National Bank of OmahaDirector of Corporate EDI
Mar. 1993 - Dec. 1996Omaha, NebraskaResponsible for all aspects of the FNBO Electronic Data Interchange program reporting to the Vice President of Electronic Products. Started FNBO EDI project from ground zero. Direct reports included all technical implementation, programming, marketing/sales, and administrative personnel. Developed, tested, and processed the Industries FIRST 835 transaction for Mutual of Omaha.
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