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Work Background
Medical Billing Specialist
OptumMedical Billing Specialist
Jun. 2020United States
Medical Billing Specialist
UnitedHealth GroupMedical Billing Specialist
Jun. 2020-Prepare and submit reports to internal management on status of outstanding medical bills and proposed/planned payment settlement details. -Utilize mail, email, and phones to contact customers to discuss insurance, and negotiate payment arrangements to resolve outstanding medical bill balances.
Customer Service Specialist
Pinnacle Propane, LLCCustomer Service Specialist
Feb. 2018 - Jun. 2020-Maintain customer files electronic and hard copy. -Resolved customer verbal and written complaints. -Responded to customer inquiries via inbound phone calls and email.
Ambulance Dispatcher
MedicOne Medical ResponseAmbulance Dispatcher
Oct. 2016 - Feb. 2018Farmers Branch, Texas, United States
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