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Work Background
VitalantVP, Strategic HR Business Partners
Jul. 2022 - Jul. 2023Scottsdale, Arizona, United StatesHired to create and implement an HR Business Partner function to serve and support a matrixed organization model. Assess HR service delivery to functional organizations within Vitalant and build an organization to provide strategic HR consulting. Oversight of Divisional HR Directors and team management delivering HR services and programs. Responsible for designing and delivering new exit and onboarding programs and new employee orientation. Mentored and coached the HR team in developing HR business partner consulting skills.
Buena Vista Health & Recovery CentersVice President, Human Resources
May. 2020 - Apr. 2021Scottsdale, Arizona, United StatesBuena Vista is licensed as a 3.7 ASAM (American Society of Addiction Medicine) detox campus. ASAM utilizes a detailed set of criteria for the level of care provided, and Buena Vista is at the top of the ASAM criteria scale. A new, start-up company looking to expand its presence in the Arizona treatment center market sought an experienced, success focused executive to transform the human resource function.
Executive responsibility to build, develop, implement and oversee the human resources organization, including payroll, talent, staffing, onboarding, benefits, compensation, employee relations, organization effectiveness, compliance, and all aspects of company culture.
▪ Achieved 100% employment related compliance with all regulatory requirements for licensing and operating new and ongoing treatment center facilities.
▪ Developed and established policies and procedures across the company for employees, ensuring an engaged employee population with clear expectations and consistent information regarding the employee-employer relationship.
▪ Negotiated a benefits program reducing costs for both employees and the company and implementing an online benefits management platform at no cost to the company.
▪ Created a performance management system and annual process for employees and leaders to review, assess and manage employee goals and performance.
▪ Built and implemented compensation management program, including job analysis, market pricing, salary structure, and pay ranges.
▪ Launched and managed culture change to drive a new operating model.
▪ Delivered executive leadership consulting and coaching to the Chief Executive Officer and senior leadership team, overseeing executive hiring, development, and organization development.
Steve Boettcher ConsultingHR and Organization Consultant
Jan. 2018 - May. 2020Greater Los Angeles AreaEstablished to empower HR to align the organizational culture to the company’s business strategy, driving performance and growth. ✔ Buena Vista, Chandler, AZ – Buena Vista operates detox and recovery centers throughout Arizona and Colorado. In 2019 they were embarking on an expansion, increasing treatment centers from one to four and going from 35 employees to 245 in one year. Buena Vista hired me to deliver the following:
Develop and recommend a Human Resources charter and organization blueprint. Review processes, policies, and practices for compliance with local, state and federal regulations, and alignment with company vision, mission, and desired culture. Deliver a market-based salary structure, and performance management system incorporating a 360° feedback tool. Create an organization training and development plan. Source, interview and recommend a slate of candidates for General Manager and HR Director. ✔ Capital Dynamics, New York, NY – Client-focused private asset management company, founded on innovation with global operations and research-driven investment. 160 global employees. Redesigned the company’s US Paid Time Off (PTO) and sick leave policies and programs, establishing a separate sick leave policy and program, and revising the PTO policy, resulting in estimated savings of up to $30K per employee per year. Designed global recruitment and onboarding processes and programs. Developed leadership development aligned with a new strategy and brand promise. Investigated, reported and recommended next steps in employee relations cases in the UK and the US. Built and presented a plan for restructuring Human Resources to improve services without increasing costs.
Health NetVICE PRESIDENT - TALENT MANAGEMENT | LEADERSHIP DEVELOPMENT
Mar. 2008 - Apr. 2016Greater Los Angeles AreaOversaw new human capital management system procurement and implementation project, integrating HR functions and finance to improve processes, user experience, and workforce analytics. $8M budget, four direct reports across California, Connecticut, and Arizona, and up to 45 indirect reports. Presented the annual succession plan, leadership update, and various leadership development and culture change plans to the Board of Directors.
Achieved cross-channel alignment to enhance key organizational capabilities supporting strategy execution.
Strengthened leadership bench, increasing diversity, presenting candidates with developed learning agility.
Created a talent management model and annual process for the senior leadership team to identify, assess, select, develop, and place Directors and above high-potential leaders.
Reduced talent program costs by 30% without disrupting the assessment, coaching, and development of 300+ Directors and VPs.
Launched and managed culture change to align and support a business transformation and new operating model. Drive leader accountability as change agents for a new operating model.
Created and managed a senior leadership team shared goal of integrating IT systems planning, enterprise workforce planning, and financial planning into one enterprise business planning process.
Health NetVICE PRESIDENT - ORGANIZATION EFFECTIVENESS
Jan. 2007 - Dec. 2008Greater Los Angeles AreaOrchestrated, developed and implemented an HR strategy for assigned business areas, oversee the delivery of HR products and services, and ensure alignment of both to achieve win-win solutions. Executive HR business partner for Information Technology, Finance, Legal and Communications. Delivered HR services for compensation, staffing, development, employee relations, training and communications. $750K budget, one direct report. ✔ Led and designed the initial planning for rebadging over 1,000 employees in an initiative to outsource IT work to IBM. Counseled and coached business leaders in the organization and team management. Presented organization redesign and restructure plans, created staffing and termination processes. Established restructuring processes, i.e. selection and termination.
Health NetDIRECTOR - STAFFING | DIVERSITY
Jan. 2006 - Dec. 2007Greater Los Angeles AreaDelivered enterprise-wide recruitment and selection processes that reduced hiring manager complaints and processing errors and increased the candidate experience; $5.2M budget, up to seven direct and 40 indirect reports. Spearheaded a 15% annual reduction in staffing costs by process improvement and standardization, eliminating manual tasks, overtime reductions, broader job responsibilities, and consolidating work and teams. Achieved 100% compliance in 30+ Office of Federal Contract Compliance Programs (OFCCP) Desk and Management Audits over ten years by increasing training and education for staffing employees and hiring managers, improving and making consistent self-auditing processes, and quarterly reporting of all compliance components.
Xcel EnergyLEADERSHIP ROLES
Jan. 1994 - Dec. 2006MNDIRECTOR – RECRUITMENT - SELECTION | WORKFORCE PLANNING, Xcel Energy, MN
HR BUSINESS CONSULTANT - PRINCIPAL | DIRECTOR, Xcel Energy, MN
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