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Work Background
Product Manager
SelfDecodeProduct Manager
Jun. 2023RemoteProduct: BioTech, SaaS, B2C and B2B - Optimized the checkout flow, increasing conversion by 5% a month - Revised the recommendations engine, increasing its usage 3x - Enhanced the onboarding flow, increasing personalization in the user journey - Initiated the process and gathered weekly product health insights - Initiated the process and conducted customer interviews, user observation sessions - Conceptualized a feature that addressed a critical customer pain point - Conceptualized an AI chatbot feature that increased the ARPU by 8%
Product Manager
UCRAFTProduct Manager
Oct. 2022 - May. 2023Yerevan, ArmeniaProduct: E-commerce, SaaS, B2C and B2B - Optimized the overall performance of public mode by 40% - Designed and implemented a metrics training program that educated 5 product team members on effective metrics definition and tracking techniques
Product Manager
Flux TechnologiesProduct Manager
May. 2020 - Oct. 2022Yerevan, ArmeniaProduct: EdTech, SaaS, B2C and B2B - Implemented a number of changes, getting the product to over 90% retention - Increased active users count over 7x in 1 year - Introduced an ML editing rules checking feature, increasing B2B acquisition by 8% - Introduced a refined onboarding flow, increasing activation by 10% - Contributed to the product to get to valuation - Created 80-page product documentation
Co-Founder
NET by the .NETCo-Founder
Nov. 2019 - May. 2020
Tech Recruiter
meettal | tech talent ambassadorsTech Recruiter
Dec. 2018 - Mar. 2020
Project Manager
Renaissance Foundation ArmeniaProject Manager
Mar. 2018 - Jan. 2019Yerevan, Armenia
UI/UX Design intern
ARMACADUI/UX Design intern
Jun. 2016 - Aug. 2016Yerevan, Armenia
Business Consultation intern
EV Consulting CJSCBusiness Consultation intern
Mar. 2016 - May. 2016Yerevan, Armenia
PR Management intern
Ayb School / «Այբ» դպրոցPR Management intern
Mar. 2015 - Nov. 2016Yerevan, Armenia
UX Design intern
VOLO | Software Development CompanyUX Design intern
Aug. 2014 - May. 2015Yerevan, Armenia

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