AT&TAssociate Director, Advertising
Jun. 2004 - Oct. 2007Responsible for directing and managing advertising efforts for new and reacquired small business customers in the nine state region •Manages strategic direction, production, and implementation of advertising campaigns from concept to completion with heavy concentration on direct mail, print and radio. •Responsible for managing $7.5 million dollar budget including ad agencies, internal and external clients, approvals, results tracking, response rate projections and R:E analyses. •Served as lead project manager for development of new customer communications strategy designed to improve retention and reduce churn by 25% in General and Hispanic Markets. •Launched EDM and DM contact strategy for International Formula One Racing Project to high-value enterprise customers and contacts in nine languages and countries. •Developed and managed communications strategy for BellSouth loyalty and retention program. •Media experience includes print, radio, TV, direct mail, OOH and online.