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Work Background
Balance365Behavior Change Coach
Apr. 2023Remote• Facilitates group coaching sessions for Balance365 members, guiding them through curriculum and personal development topics, including managing unhelpful thoughts and creating sustainable change.
• Lead engaging workshops on behavior change and personal development, aligning strategies with participant values and goals to foster sustained transformation.
• Coaches, tracks and analyzes individual clients, tailoring strategies to help them achieve unique objectives while maintaining a 93% goal completion rate.
• Creates and manages the monthly group call schedule for the coaching team, ensuring seamless coordination and increasing team efficiency.
• Handle customer service inquiries with a client-first mindset, enhancing retention through timely, empathetic support.
FUMC McKinneyCommunications Director
Oct. 2016 - Jan. 2020McKinney, Texas• Streamlined communication strategies for 20+ departments, ensuring consistent alignment with organizational priorities and goals.
• Designed and executed capital campaign materials, contributing to raising nearly $4 million through effective storytelling and outreach.
• Built and moderated digital communities, increasing engagement by 42%.
• Implemented brand consistency initiatives, standardizing messaging and visual guidelines across all communication channels to enhance recognition and trust among community members.
• Coordinated cross-departmental collaborations for special events and projects, ensuring timely delivery of communication assets and increasing event attendance by 18%.
Center for Organizational DevelopmentOperations Manager & Coach Trainer
Jan. 2016 - Dec. 2021United States• Managed daily operations for a coaching certification program, including scheduling, mentor coordination, and workshop facilitation.
• Optimized operations processes to include the coordination of all processes from coachee onboarding to post-engatement evaluation.
• Directly onboarded, trained and managed up to 10 mentor coaches yearly. • Moderated dynamic workshops and training programs for 50+ trainees annually, integrating curriculum-based instruction and interactive coaching labs.
• Reviewed and critiqued trainee materials, providing feedback aligned with ICF competencies to ensure certification readiness.
Liz Applegate CoachingCertified Professional Coach
Oct. 2015United States• Facilitates coaching sessions for individuals and groups, leveraging over 500 hours of experience to empower clients through personal and professional challenges.
• Design and deliver customized coaching engagements, leveraging ICF Core Competencies to facilitate personal and professional growth across diverse client populations.
• Develop and implement tailored coaching programs that achieve a 94% goal completion rate, tracking key metrics to ensure measurable outcomes.
• Tracks client progress and provides actionable feedback, ensuring accountability and measurable improvement.
Liz Applegate CoachingCommunications, Operations Coach & Consultant
Jan. 2013United States• Designs and implements marketing campaigns, achieving measurable audience growth.
• Collaborates with clients to develop organizational systems and outsourcing solutions that optimize efficiency.
• Provides operations support during program launches, workshops and on an “as needed” basis.
• Manages and oversees strategic communications, ensuring alignment with client goals and driving significant revenue increases.
Camp SummitMarketing and Social Media Manager
Mar. 2011 - Feb. 2015Dallas, TX• Created initial marketing plan for new programming.
• Developed an online community that grew to over 1,000 members in less than 7 months. • Converted traditional communications to include a monthly newsletter. • Developed an online marketing campaign that increased donations by 65%.
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