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Work Background
LuxeBloom DesignsOperations Manager
Oct. 2023United StatesBranding & Website Design Services | Website in a Day Services
Influence AssistedDirector of Operations
Apr. 2022United StatesAt Influence Assisted, we offer a wide range of services to help your business operate more smoothly. Whether you need assistance with digital marketing, websites, or social media content, we have a package for you. Click the link in our bio to learn more!
United States Tax CourtLegal Clerk
Sep. 2021 - Apr. 2022Washington, District of Columbia, United States* Processed and reviewed petitions and associated documentation for adherence to Tax Court Rules of Practice and Procedure. * Analyzed received documents to determine case initiation based on compliance with court rules. * Determined appropriate tax case designations (either regular or small) and issued corresponding orders as necessary. * Ensured that appropriate filing fees were applied; verified petitions were amended as needed. * Entered Orders of Dismissal for cases failing to meet fee requirements or amendments. * Managed and processed undeliverable mail from the U.S. Post Office, initiating actions such as address updates or additional service directives. * Prepared daily service listings and service copies of all processed petitions and associated documentation for respondents. * Recorded and managed requests for trial locations; handled amendments to these requests as necessary. * Responded promptly and efficiently to external correspondence requests for court forms and other court-specific information. * Oversaw the preparation and maintenance of the Court's trial calendars. * Issued Notices of Trial, Standing Pretrial Orders, and/or Notices in tandem with 30-day trial reminder notifications. * Distributed notifications on any changes regarding trials. * Maintained and periodically updated Tax Clinic letters to be issued to individuals representing themselves (pro-se petitions). * Performed miscellaneous tasks and duties as assigned, ensuring the smooth operation of the section and meeting court requirements.
Architect of the CapitolSales Specialist
Feb. 2019 - Feb. 2020Washington, District Of Columbia* Greeted and escorted visitors to displays, ensuring they were well-informed about the products on display. * Delivered exceptional customer service to a wide and diverse public, maintaining a high degree of professionalism at all times. * Demonstrated an acute situational awareness, adapting and re-prioritizing tasks based on immediate customer needs. * Consistently acted with a deep sense of pride in upholding the mission, vision, and objectives of the Capitol Visitor Center (CVC). * Utilized advanced selling skills to inform, engage, and inspire visitors, driving product purchases. * Addressed visitor inquiries, complaints, and concerns, providing effective solutions or guidance to ensure positive experiences. * Developed and maintained in-depth knowledge of the CVC, Capitol, and the surrounding D.C. area, leveraging this knowledge to promote CVC Gift Shop merchandise and its relevance to artifacts and exhibits. * Assured quality control in daily operations, including but not limited to shop receiving, stocking, and recovery. * Actively communicated with Gift Shops management to relay product requests and needs. * Executed a broad spectrum of retail operational tasks, encompassing cash handling, re-stocking, and visual merchandising. * Adhered strictly to all standard operating procedures, ensuring the security of funds and maintaining appropriate cash/change levels in the drawer for efficient sales transactions. * Collaborated with management to manage cash levels as and when required. * Demonstrated flexibility and commitment by working on Saturdays and holidays to meet the business needs of the Capitol Visitor Center.
FreelanceFreelance UI Designer & Web Developer
Jan. 2019Washington DC-Baltimore AreaWeb Design & Management; UX/UI Design; Front-end Development; Brand Strategy & Design
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