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Royance Services Executive Director
Jul. 2024U.A.E.* Business Management Advisory
* Information technology and computer services
* Events Management
* Marketing & Advertising
* Wholesale of Food, Beverages, & Water Trading
SAMWUMED Medical SchemeProvisional Curator
May. 2018 - Oct. 2018Cape Town, Western Cape, South AfricaThe High Court Order assigned me full powers over the management of the Scheme and the following responsibilities, subject to the control of the Council for Medical Schemes. I was directed to take immediate control of, and in the place of the board of trustees, manage the business and operations of the Medical Scheme, including all assets and interests relating to the business of the Scheme, in accordance with the provisions of the Medical Schemes Act and the Rules of the Scheme in consideration to the best interests of the members of the Scheme; incur such reasonable expenses and costs as may be necessary or expedient for the curatorship and control of the business and operations of the Scheme, and to pay same from the assets owned, administered or held by or on behalf of the Scheme; permitted to engage assistance of a legal, accounting, actuarial, administrative or other professional nature, as I may deem necessary for the performance of my duties , and to defray reasonable charges and expenses thus uncured from the assets owned, administered or held by or on behalf of the Scheme; authorised to institute or prosecute any legal proceedings on behalf of the Scheme and to defend any action against the Scheme; to invest such funds as are not required for the immediate purposes of the business, with an institution or financial instruments as I may regard financially sound and appropriate; to investigate allegations of financial and governance irregularities and to recommend the appropriate action to be taken to address same and where necessary, recommend action to be taken against any person who may be guilty of misconduct or a crime At the end of my Term, I presented a Report to the Regulators, with recommendations on the outcome of my investigation, for the High Court’s consideration.
Royance ConsultingExecutive Director
Apr. 2016South AfricaWe provide strategic advisory services to Boards of Directors/Trustees to enhance informed decision-making, improve accountability, and optimise organizational performance, and help organisations identify, mitigate, and manage business risks through business and management services analysis. Strategic Advisory Services: Royance Consulting offers expert guidance and support to Board of Directors/Trustees, enabling them to make well-informed decisions that align with their organization's goals. Through data-driven insights and innovative approaches, Royance Consulting assists in formulating effective strategies and ensuring their seamless implementation.
Business and Risk Management Analysis: Royance Consulting specializes in identifying, mitigating, and managing business risks. By conducting comprehensive analysis of business and management services, the firm helps organizations optimize their operations and minimize potential risks.
Abacus Financial Services LimitedChief Operating Officer
Sep. 2013 - Aug. 2016Sandto., Johannesburg• Strategic Business Plan establishment and implementation
• Business and Human Capital restructuring (Profiling all positions within the organisation). Clear definition and allocation of appropriate and relevant roles, and the structuring of contracts for each staff. • Responsible for managing the appointment process where vacancies emerged.
• Company website restructuring and implementation
• Business Policies formulation and implementation
• Formed part of the Strategic Fund-raising Team with the majority Shareholder and an Independent Consultant
• Established and Managed the New Business Development Team, and later appointed the National Sales Manager.
• Established and staffed an additional Business Unit (Credit Rescue Services Division)
• National expansion through establishment of Regional Offices in Durban, Port Elizabeth and East London
• Leadership and Management of staff
Royance Business Advisory & ConsultingExecutive Director
Jan. 2012Fourways, Johannesburg
Medshield Medical SchemeExecutive Principal Officer & CEO
May. 2010 - Apr. 2012Randburg, jOHANNESBURG• Managed a team of 250 staff, in a self-administered, open Medical Scheme: The leadership team within the organisation comprised: Executive Principal Officer/CEO; COO; Clinical Risk Executive; GM OPS & GM Finance
• I reported to the Board of Trustees, and was accountable to the Council for Medical Schemes;
• Managed an annual Turnover of R2.8 billion (2011 Financial Year), and an Operational Budget of R180m per annum (2012 Financial Year)
• Executive responsible for the strategic management of the affairs of the Scheme
• Responsible for proper execution of Board of Trustees’ (the Board) decisions and instructions
• Ensuring appropriate communication of Scheme matters to all Key Stakeholders
• Ensured operational affairs of the Scheme in line with requirements of Section 57(4) of the Medical Schemes Act
• Keeping the Board informed of the Scheme’s ongoing compliance with the provisions of Section 57(6) of the Medical Schemes Act
• Advised on effective Corporate Governance in relation to Board decisions and authorisation requirements that were carried out in the interest of the Scheme
• Ensured proper execution of the Business of the Scheme whilst also attending all Board, Executive Committee and Committee meetings. Provided appropriate Reports for the effective management of each Board and Committee meeting
• As Accounting Officer of the Scheme, I had the responsibility towards the collection of and accounting for all monies received and payments authorised by and made on behalf of the Scheme
• Ensured compliance with statutory requirements with the Annual Financial Statements
• Responsible for the annual Scheme Benefit Design and contribution increases and for timeous submission thereof to the Council for Medical Schemes
Momentum GroupHead - New Business Development (Group)
May. 2007 - Apr. 2010Centurion, Pretoria• Reported to the CEO
• Sales Targets: R100 million per annum
• Led a Group of Sales Executives who were responsible for the following :-
• Generated new business relationships and negotiated new revenue for Momentum Group Benefits on agreed targets
• Developed and maintained effective and mutually beneficial relationships with prospective and existing clients
• Continued to refine the sales process and ensured that the Sales Team worked effectively
• Proactively maintained an excellent level of technical knowledge regarding all areas in consulting
• Responsible for delivering regular training to teams in both selling and technical knowledge
• Facilitated regular documented sales meetings
• Took responsibility for fair allocation and distribution of inbound leads
• Worked together with the other Business Unit heads, identified business opportunities to pursue
• Ensured that sales activities advanced cross-selling of solutions offered within the Group
• Was responsible for Business Collaboration between Momentum Group Benefits and targeted Subsidiary Businesses within the FirstRand Group
Absa GroupCorporate & Business Banker
Sep. 2003 - Apr. 2007Johannesburg, Gauteng, South AfricaDelivered industry based integrated customer centric solutions to both new and existing Corporate clients by focusing on the working capital relationship and leveraging the Corporate Banking products and service offering in order to increase client profitability
NBC Holdings EB Consulting Divisional Director
Sep. 2002 - Aug. 2003Sandton, Johannesburg• Led Employee Benefits Teams who were each managed by a Divisional Manager, each team had a portfolio of Corporate and Negotiated Pension and/or Provident Funds with mandates ranging from Consulting Services, Administration, Asset Consulting, Actuarial Services and Group Risk Benefits
• In addition to providing financial advice to clients, was also measured on
- Guided the team to effectively generate sustainable profits for the Consulting Division and NBC Holdings by maintaining and servicing a larger and more complex portfolio of clients
- Overall management of the division and being accountable for the well-being of the team
- Facilitated and coordinated all internal and external contacts, financial management set and achieved targets, gained new business
- Ensured that all clients within the Division were managed effectively
- Ensured harmonious relationships with clients within the Business Unit (BU) and between the BU and other internal departments
- Provided general support and assistance to the Managing Director in the running of the business • Assisted Managing Director with overall management of the Division
• Assisted in restructuring of the Division
• Successful completion, implementation and monitoring of a specific project
• Reviewed Divisional incentives
• Liaised with internal departments
• Drove the process to acquire potential new business to ensure company profitability
Alexander ForbesAssociate Director - AFR
May. 2001 - Jul. 2003Sandton, Johannesburg• Divisional Manager for the Employee Benefits Consultants within the AFRF Umbrella Fund who focused on :-
- Generated profitability for the Business Unit (BU) and the Group
- Achieved sales targets and maintained expense budgets
- Maintained and serviced a portfolio of clients through providing superior service and consulting advice aimed at achieving client satisfaction, retention and expansion of services within the client
- Kept abreast of developments in the industry
- Generated new business for the business unit whilst ensuring at all times that Company set standards were maintained
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