Cell-EdDirector of Operations
Feb. 2022 - Oct. 2023• Implemented company-wide solutions that streamlined operations, addressed system inefficiencies, and provided a clear roadmap to solve for future operational obstacles.
• Successfully led a cross-functional team to achieve SOC 2 compliance, which ensured adherence to industry-wide security protocols and enhanced operational integrity. • Worked with all department VPs to ensure alignment on existing and future processes, and addressed pain points related to scalability.
• Reported to COO to review budgets, deliverables, and reporting for the company's largest projects.
• Worked with project managers across all departments to determine work product, deliverables, and ensure accurate data reporting for partners and auditors.
• Supported the C-Suite with board and investor reporting, financial modeling, monitoring cash flow, scenario planning, and KPI development.
• Managed internal audits for large-scale, federally funded projects.
• Created internal best practices manual for employee reference and external governing bodies.