Requests
21
Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Work Background
The Millennium AllianceSenior Director of Strategic Alliances
Jul. 2022 - Nov. 2024New York, New York, United States
All American Healthcare Services, Inc.Account Manager
Jun. 2019 - Jul. 2022Newark, New Jersey, United States- Generated and grew revenue by soliciting shifts from staffing managers and directors of nursing at long term and assisted care facilities, resulting in a 125% increase in revenue.
- Managed a territory spanning four states, consistently meeting and exceeding revenue targets.
- Processed payroll for staff members, ensuring accurate and timely compensation for their work.
- Proactively coordinated and booked staff for medical facilities based on their specific needs, optimizing operational efficiency.
- Forged and maintained strong client relations with facilities, establishing trust and long-term partnerships.
- Ensured the provision of reliable and skilled staff members to facilities, resulting in improved quality output and client satisfaction.
- Enforced company policies by promptly suspending or terminating staff members who violated the employee handbook.
- Maintained meticulous facility files with up-to-date and accurate information, facilitating smooth operations and easy access to essential data.
The Credit Pros - Leaders in Credit RepairCustomer Service Representative
Apr. 2016 - May. 2019Newark NJ- Successfully maintained revenue for the company by reaching out to customers with a past due balance, resulting in a 75% reduction in outstanding payments.
- Demonstrated proficiency in handling a high volume of calls on multiple phone lines, ensuring excellent customer service and achieving a 95% customer satisfaction rating.
- Provided customers with accurate and timely information regarding loan payoffs, account balances, amounts due, and other general inquiries, resulting in a 90% customer query resolution rate**.
- Performed effective collections activities, successfully collecting up to $1000 per week for major accounts, through the completion of 100 outbound calls per day.
- Identified and determined customers' delinquencies by proactively making calls and contacting past due clients, resulting in a 60% improvement in delinquency identification.
- Made significant contributions to customer retention by offering superior customer support and effectively managing client relations, resulting in a 10% increase in customer retention rate**.
NexLevel Sales Inc.Business Development Intern
Jun. 2015 - Aug. 201524 Commerce street newark NJ- Consistently exceeded monthly sales goals, achieving a success rate of 110% or higher.
- Conducted over 150 outbound cold calls to prospective clients, resulting in a significant increase in lead generation.
- Investigated and researched prospective clients, identifying key decision-makers within the tech and cybersecurity sectors.
- Successfully reached out to directors and VPs of tech and cybersecurity to set up appointments for account executives, leading to an increase in deal closures.
- Maintained meticulous records of sales activities, ensuring accurate and up-to-date data in the CRM system.
- Played a pivotal role in growing company revenue by actively contributing to the sales process and securing new business opportunities.
All Stars Project, Inc.Executive Apprentice
Sep. 2014 - Dec. 2014Newark, New Jersey, United States- Student intern in the Development School for Youth (DSY) program.
- Participated in professional development workshops and gained hands-on experience through a paid summer internship.
- Collaborated with business leaders and built relationships nationwide.
- Achieved internship objectives and delivered high-quality results.
- Expanded professional network and improved performance
Intch is a Professional Networking App for the Future of WorkSee more people like Ahyanah on Intch
300k+ people
130+ countries
AI matching
Get Intch if you'd like to
248622 people
17
Executive Creative Director / Art Director / Founder @ Those Guys Are Great, Inc
18
Technologist, Project/Program Manager
16
Program Manager @ DISH Network
62277 people
18
Technologist, Project/Program Manager
19
Marketing Creative Director
15
Principal Consultant @ Marketing Endeavors Strategic Consulting