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Work Background
Victorian Tertiary Admissions Centre (VTAC)Director - IT Services
Oct. 2020 - Oct. 2023Melbourne, Victoria, AustraliaDefined and implemented a stabilisation plan for existing IT services, encompassing uplift of resource capabilities, IT Service Management process implementation and remediation of technical debt issues. Drove the definition and implementation of a program of work to remediate serious cybersecurity issues covering endpoint, infrastructure, monitoring, governance and reporting. Defined the scope and approach for the delivery of an all-encompassing business transformation program and expedited the progression of delivery of this initiative.
Business AspectPrincipal Consultant
Jan. 2017 - May. 2020Melbourne, AustraliaKey Projects Delivered a high-quality solutions assessment and design for an education institution's partially implemented scheduling system that provided a robust and effective solution for integration of the platform into the existing business and technology processes. Developed a TOGAF based enterprise architecture analysis of the business and technology capabilities for an accounting firm, resulting in a refined outwardly-focused business strategy, assessment of the existing capabilities and roadmap for delivery of strategically aligned technology projects that enabled a rapid transformation from a transactionally based organisation to an advisory firm. Developed an ICT Strategy and Roadmap for an energy retailer through review and gap analysis of the existing business strategy, functions and supporting technology to define an optimal future state with a supporting roadmap that was endorsed by the executive and resulted in engagement for the initial delivery of core collaboration and knowledge management components. Enabled the delivery of improved student engagement and organisational expansion for the Education Department of a not-for-profit organisation by developing the ICT Strategy, Operating Model and Implementation Roadmap. Led the successful review of one of a large government department's critical technology programs responsible for uplift of security capabilities, incorporating architectural integrity, requirements traceability and overall program health.
IBB Consulting GroupPrincipal Consultant
Oct. 2016 - Dec. 2016Auckland, New ZealandAssisted a NZ-based media company in assessing impact of change in TV-advertising trading methodology across business and technology domains, development of the first phase of a Sales Enterprise Architecture utilising Agile and EA Frameworks culminating in an accepted Board Paper on the proposed technology roadmap.
Finsteve Pty LtdProgram Manager - NBN Scale and Stability Program
Feb. 2016 - Jun. 2016Melbourne, AustraliaResponsible for managing the delivery of multiple projects associated with improving systems stability and performance
National Australia BankSenior Manager, Delivery - Enterprise Configuration
Oct. 2013 - Feb. 2016700 Bourke St, MelbourneSuccessful transition of 30-people team into a technology unit and delivery of all business configuration related to the bank's new origination platform.
National Australia BankRFP and Transition Manager
Jan. 2012 - Sep. 2013555 Collins St, melbourneSuccessful procurement sourcing of and transition to a Managed Service Provider for NAB's NextGen Platform
NABDelivery Manager, Account Processing
Jan. 2010 - Jan. 2012555 Collins St, MelbourneLed a 80 person development and support team of bank and vendor employees responsible for the banks core transaction banking platforms, delivering high-quality business driven software releases.
NABProject Manager
Apr. 2009 - Dec. 2009555 Collins St, MelbourneResponsible for the post-implementation review of a large outsourcing program and presenting findings to senior executives. Subsequent to this was responsible for completing transition of services to partner organisation.
ANZHead of Platforms, Working Capital Products
Jan. 2008 - Dec. 2008530 Collins St, MelbourneLed for business channel strategy and platform ownership, delivering significant optimisation opportunities
ANZRegional Manager - Trade Service Delivery
Jan. 2006 - Dec. 2007530 Collins St, MelbourneManaged Trade Service centres in VIC, WA, SA responsible for managing institutional customers international trade transactions
ANZHead of Technology, Trade and Custody Services
Jun. 2004 - Dec. 2006530 Collins St, MelbourneManaged and led multiple technology teams of approx. 50 people delivering technology services to the Institutional business
ANZTechnology Program Director
Jan. 2003 - Jun. 200455 Collins St, MelbourneManaged technology delivery of ANTS project' ANZ's second largest project at that time
ANZManager CRM Solutions
Apr. 2000 - Dec. 2002100 Queen St, MelbourneResponsible for managing customer relationships relating to Customer Relationship Management solutions
SMSSenior Consultant
Jan. 2000 - Mar. 2000Consulting services to IT industry
Computer Sciences CorporationSenior Project Manager
May. 1991 - Nov. 1999Many different consulting roles globally covering all aspects of development, project management, systems integration etc
Computer Sciences CorporationProject Manager
Jan. 1991 - Dec. 1999
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