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Work Background
1840 & CompanyOperations Manager
Aug. 2024Provincia de Buenos Aires, ArgentinaResponsible for overseeing day-to-day activities, ensuring efficient team coordination, and managing client projects to meet deadlines and budgets. Develop and optimize processes, manage budgets, and oversee vendor relationships, ensuring that resources are used effectively. Maintaining high-quality standards, ensuring compliance with industry regulations, and handling crisis management. Monitors performance, prepares reports for senior management, and contributes to strategic planning. Focus on staff development by organizing training and mentoring team members to enhance their skills and performance.
1840 & CompanyManager of Process Improvement
Nov. 2023 - Aug. 2024ArgentinaPlan, develop and execute strategic programs, processes and policies, under the guidance of the CEO.
Review existing processes and policies, and provide feedback and make improvements where needed.
Ensure projects stay within budget constraints. Manage and coordinate project teams, which may include supervising support staff to get programs completed.
Collaborate with different departments.
Monitor project progress and adjust timelines as necessary.
Identify and mitigate project risks and issues.
Prepare reports and presentations on project status and outcomes.Create documentation and process manuals.
Continuously seek opportunities for process improvement.
Collaborate with the CEO to set project goals and objectives.
Maintain clear and effective communication channels with project stakeholders.
This role encompasses both leadership responsibilities aimed at driving change and a hands-on approach where the individual is willing to dive into the details.
ICG - Integralis Consulting GroupManager of Operations
May. 2023 - Oct. 2023ArgentinaSupervision and management of daily operational activities, ensuring adherence to quality and efficiency standards.
Contribution to the development and execution of the brand's operational strategy, setting both short-term and long-term objectives to enhance productivity and profitability.
Identification of areas for improvement in operational processes and working on their optimization to reduce costs, eliminate bottlenecks, and increase efficiency.
Management of financial and material resources necessary to maintain a smooth workflow and achieve operational goals.
Close collaboration with other departments, such as Sales, Marketing, Finance, and Human Resources, to ensure alignment of objectives and effective communication.
Establishment and maintenance of quality standards in service management, ensuring they meet client expectations.
ICG - Integralis Consulting GroupProject Manager
Aug. 2022 - May. 2023Provincia de Buenos Aires, ArgentinaOversee project execution, including schedule management, budget control, risk analysis and mitigation, and planning.
Coordinate operations and ensure timely and accurate execution of project timelines.
Generate status reports, financial summaries, revenue updates, and project-related issues, and distribute meeting minutes with assigned responsibilities and deadlines.
Understand and address the client's comprehensive needs and operational challenges.
Collaborate in supervising and supporting programs, plans, and content.
Ensure key documents are developed, updated, communicated, and aligned with all project stakeholders.
SimetrikProject Manager
Dec. 2021 - Jun. 2022ArgentinaDevelopment of Project Plans for Support, Implementation, and Improvement areas, detailing the scope, objectives, tasks, timelines, priorities, and deadlines.
Definition and Management of Project Scope, ensuring that deliverables are clearly defined and aligned with stakeholder expectations.
Identification and Allocation of Necessary Resources, including team members, equipment, and budget, to effectively execute the project.
Management of Cross-Functional Project Teams, providing direction, guidance, and support to ensure tasks are completed as scheduled.
Identification of Potential Risks and Issues that may impact project success and developing strategies to mitigate them.
Monitoring Project Progress against the established plan, identifying deviations, and taking corrective actions as necessary.
Management of Project Timelines, ensuring that activities are completed on time and deadlines are met.
AccentureEspecialista en gestión de proyectos
Aug. 2019 - Dec. 2021ArgentinaImplementation of a reconciliation system for the largest fintech company in Latin America, covering all banking controls across Spanish-speaking countries and Brazil. This involves establishing an operational team for cost management and compliance with payment deadlines. New controls, enhancements, and automations are incorporated into daily reports. The role includes liaising with acquirers, issuing banks, and deposit banks, as well as managing interactions with the reconciliation system provider for support, bug fixes, new features, and improvements to the existing tool.
AccentureClient Lead
Jul. 2018 - Aug. 2019ArgentinaDevelopment and execution of business cases, including negotiations and implementation. Overseeing system deployments, equipment installations, and the adoption of best practices. Ensuring adherence to training, courses, and certifications to enhance expertise in the field. Applying continuous improvement methodologies while managing process implementation, staff assembly, data collection, documentation, coordination, and ongoing monitoring.
AccentureAnalista Funcional Sr
Jul. 2017 - Jul. 2018ArgentinaConduct comprehensive process assessments and documentation to pinpoint opportunities for improvement and automation. Act as the main point of contact between clients and development teams, ensuring seamless communication and coordination. Manage and oversee the various stages of the project lifecycle, including initial assessment, detailed documentation, programming, internal testing, user acceptance testing (UAT), deployment (go-live), and subsequent stabilization to ensure successful implementation and operation.
AccentureAnalista de contabilidad financiera
Jul. 2014 - Jul. 2017ArgentinaAs an analyst in the accounting department for a major client in the Oil & Gas industry over the past three years, I have been responsible for managing the accounting for production across multiple global plants, enhancing value through process standardization and improvement. I have led projects related to my desk and conducted client calls in English. Additionally, I have been in charge of training new joiners and coordinating the work of two other teams.
Administración VillanuevaAdministrador de finanzas
Feb. 2013 - Jul. 2014ArgentinaEncargada de atención al cliente, caja chica diaria, caja mensual. Facturación, Contabilidad, manejo de proveedores. Manejo del sistema DOS.
Arcos DoradosJefe de marketing
Jan. 2010 - Feb. 2013ArgentinaComenzando como crew de Operaciones, pasando por todos los puestos de caja, servicio, lobby, luego de un año logro mi pase al área de Marketing, encargada de objetivos de venta, publicidad, comunicación del local, eventos llegando a ser gerente del área con un equipo de 6 personas.
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