Emigrant BankHR Assistant/Customer Service Rep
Apr. 2010 - Nov. 2014New York, United StatesProvided general administrative support to HR group and employees
Assisted in maintaining and coordinating all aspects related to administration of benefits programs, including communication of
benefits policies and practices, employee enrollment and changes
Provided general administrative support to department including filing, copying, and scanning
Assisted employees with HR related questions and provided service to those who contacted HR •
Responsible for the on-boarding process and new employee orientations
Handled general personnel administration, including liaising with search firms, coordination and scheduling of
interviews, reference, and background checking of candidates
Additional HR related projects as needed
Communicated directly with customers
Assisted customers with online savings accounts
Faxed important documents to customers if requested/needed
Excel in listening to customer needs, articulating product benefits, and creating solutions that provide value to the customer.