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Work Background
Atlantic Quantum InnovationsDirector of TI
May. 2023 - Apr. 2024Barranquilla, Atlántico, Colombia• Led IT strategy development and implementation, aligning technology with business goals.
• Strengthened IT security, mitigating risks and ensuring data protection.
• Successfully implemented Helpdesk software (GLPi) for improved service desk efficiency.
• Managed IT budget with a 95% execution rate (2023), demonstrating financial stewardship.
• Built strong relationships with key vendors, maximizing value and optimizing procurement.
OfficePartners360IT manager
Aug. 2021 - May. 2023Barranquilla, Atlántico, Colombia• Managed all company hardware, software, and network infrastructure.
• Designed, implemented, and secured a reliable network environment.
• Spearheaded Active Directory implementation for enhanced user management and security.
• Achieved PCI certification, demonstrating data security compliance.
JCS IT ServicesConsultant
Jul. 2019 - Aug. 2021Barranquilla, Atlántico, Colombia• Outsourced IT departments for Fintech and BPO companies, achieving ISO27001 certification and a 30% IT expense reduction.
• Managed software development and IT infrastructure for Fintech company.
• Led the development of an APP for a healthcare promotion company.
El HeraldoIT DIrector
Oct. 2013 - Jun. 2019Barranquilla, Atlántico, Colombia• Managed hardware, software, and web platform, overseeing critical IT infrastructure.
• Implemented and administered CRM system for enhanced customer relationship management.
• Led technology projects for subsidiaries, driving technological innovation.
• Managed technology assets, software inventory, and Call Center administration for efficient operations.
Alcaldia Distrital de BarranquilllaProject Leader
May. 2008 - May. 2013Barranquilla, Atlántico, Colombia• Implemented and administered Electronic Document Management (EDM) software, streamlining document management processes.
• Coordinated the RUNT Project, a critical government initiative.
• Selected, implemented, and administered the company's Enterprise Resource Planning (ERP) system, improving operational efficiency.
• Managed the technology platform and liaised with the Major’s office IT department, fostering collaboration.
• Managed the district motorcycle owners and driver’s census, ensuring accurate data collection.
• Designed and developed special circulation permit applications, streamlining permit issuance processes.
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