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Work Background
Quob Park Estate, Hotel & SpaHead Sommelier & Wine Buyer
Oct. 2023Wickham, England, United KingdomHead Sommelier leading the wine team in the Estate, Members Club and Hotel. - Wine buyer, contact with supplier chain, price negotiation and wine orders control
- Great Cellar management and stock control - Wine Events, Tours and Tasting
- Wine Menu and Enomatic List management
- Members relationship, wine recommendation and personal shopper experiences
- Wine training for Staff teams in all levels
Quob Park Estate, Hotel & SpaBrand Ambassador & Sommelier
Dec. 2022 - Oct. 2023
Humble GrapeGeneral Manager
Sep. 2021 - Nov. 2022London, England, United KingdomGeneral Manager at Humble Grape Canary Wharf
Ekte Nordic KitchenGeneral Manager
Oct. 2020 - Sep. 2021London, England, United Kingdom• Responsible for business management and development; • Manage P&L, KPI, sales analysis, average ticket and create plans to achieve budget and forecast targets; • Manage FOH and BOH teams through a fast paced environment and high volume business over £175,000 monthly turnover;
• Follow up Food and Wet stocks to achieve GP targets and profit;
• Manage floor, kitchen and bar teams ensuring efficient communication between the areas, motivating and make the team succeed;
• Management rotas, time and attendance and other team training and activities; • Manage team development with frequently training sessions, appraisals and mentoring; • Lead recruitment, onboard new staff and optimise the structure managing team development and careers inside the company;
• Ensure and improve quality and customer service standards creating the best experiences for customers, guaranteeing the good rating of the restaurant on 3rd parties and social media.
But Wine Not? Wine Consultant
May. 2020Wine tastings, events, wine & food pairing, wine consultancy for business
Davy's Wine MerchantsAssistant General Manager
Jan. 2018 - Oct. 2020London, United Kingdom• Assist General Manager in Business development, communication strategy, P&L, KPI and sales analysis;
• Make decisions and solve problems concerning all business areas; • Create and execution of sales, marketing, events and promotion campaigns; • Get full business responsibility and accountability in the absence of the GM, open and closing the premises;
• Organize and host wine tasting events and create food and wine pairing recommendations according to business events calendar and customer specific requests; • Manage wine training sessions with team focusing on wine recommendations and food and wine pairing for seasonal, private dining and regular menus;
• Manage wine cellar stocks, controls, orders and invoices according to targets; • Manage team development, training sessions, appraisals and interviews process; • Management rotas, time and attendance and other team activities;
• Dealing with fast paced environment and high volume;
• Follow up quality and customer service standards, relating with customers and requests about food quality or service.
Juice Cool HuntingExperiences curator and Cool Hunter
Aug. 2014 - Aug. 2021London, United Kingdom• Create and planner of Juice’s programs immersive experiences focusing on Design, Trend Research, Innovation and Hospitality;
• Content creator and contributor for IG @juicecoolhunting @eleoneprestes @primistilioficial @but.wine.not @startse • Attend to trend and business events in London, Paris and Milan like Design Fairs, Fashion Weeks and Retail events; • Cool hunting and Immersive experiences speaker on online webinars and events.
Temakinho spaAssistant Manager
Jul. 2014 - Dec. 2017Milan - London• Assist General Manager in Business development;
• Make decisions and solve problems concerning customer service and daily operations,
• Follow up quality and customer service standards, relating with customers and requests about food quality or service;
• Manage wine list updates and bar stocks
• Create to sushi and wine pairing for special Chef Dishes and customer specific requests; • Get full business responsibility and accountability in the absence of the GM,
open and closing the premises;
• Manage team development, training sessions and interviews process; • Management rotas, time and attendance and other team activities;
• Dealing with fast paced environment and high volume, hosting customers and manage restaurant capacity;
XP INVESTIMENTOS CCTVM S.A.Senior Investment Advisor
Feb. 2011 - Jan. 2014Rio de Janeiro e Região, Brasil• Senior Financial Advisor in the largest independent investment company in Brazil;
• Managed long term relationships attending wealth profile clients with a total portfolio estimated in R$75M in investments;
• Performed portfolio review and risk analysis for clients developing strategies that matched their financial goals through financial planning and wealth management. • Provided frequently trade market analysis to relate news and opportunities to clients; • Contributed with the management team to develop the B2C strategies for new leads.
• Speaker and assist on B2C and corporate events, presenting financial subjects and investment products.
BarraShoppingSulMarketing and Events Executive
Jul. 2009 - Sep. 2010Porto Alegre e Região, Brasil• Provided assistance to the Marketing Director in daily relationship and follow up with advertising and public relation agencies, suppliers and business partners;
• Created new marketing strategies implementing the annual advertising, events and promotional marketing plan during 2009-2010 retail season; • Ensured that campaigns succeed company’s expectations in terms of deadlines, budget, and target.
• Created internal graphic and digital communication materials as posters, catalogues, flyers, and weekly newsletter; • Implemented Mall’s social media presence on Twitter and Facebook;.
• Supported the events team managing B2C events agenda;
• Co-ordinated promotional and events team and third part employees in specific projects.
Sistema DEZDiretora de Arte Jr. / Junior Art Director
Jun. 2007 - Jun. 2009Porto Alegre e Região, Brasil• Created and developed graphic design, advertising campaigns, visual merchandising and media for one of the biggest supermarket chains in south Brazil, Angeloni Supermercados, including the pharmacy and gas station sub-chains;
• Pitched creative ideas internally and for the final client;
• Involved with all creative process: project managers, designers and planner teams, pre and post production; • Supported the planning team creating a channel between creatives and planners areas; • Provided monthly store visits to study visual merchandising and retail display.
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