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Work Background
DJS DIGITAL LLCFounder and CEO
Jul. 2020New York City Metropolitan Area
Wiss & Company, LLPSoftware Project Manager
Mar. 2018 - May. 2020Livingston, NJThrough a unique offering combining traditional accounting and tax services with business and IT consulting services, delivered through an advanced technology platform with a socially responsible approach, Wiss believes that together we can define success, uncover new opportunities, and help companies achieve their business goals. In my role at Wiss, I focus on providing clients with best in class project management and software implementation services along with best in class technology advice. By developing ways to utilize technology to help clients work faster and smarter, allows them to focus on what they do best, and allows technology to be a tool to help them grow.
Opus - HiperosEnterprise Software Implementation Manager
Jan. 2015 - Mar. 2018Branchburg, NJOversee all phases of client implementation engagements, ensuring adherence to project scope, goals, plans, cost estimates, and statements of work (SOWs). Identify risks and impediments and make change recommendation as warranted. Develop and deliver implementation schedules and coordinate cross-function resources to achieve goals. Develop solutions to address the needs of global customers in the areas of risk, compliance, anti-money laundering (AML), anti-bribery, corruption, and information security.
- Cultivate and foster strong working relationships with key customer staff, serving as liaison between external and internal stakeholders; provide guidance to clients as trusted advisor.
- Build a high-performing infrastructure by mentoring, coaching, and advising staff to drive productivity and performance improvement.
- Lead efforts to standardize and optimize professional services operational processes and procedures, enabling economy of scale on projects and streamlined onboarding and training of new employees.
- Leverage expert knowledge of proprietary solution and value-add to clients to support growth and profitability initiatives.
- Support the development and deployment of innovative solutions by offering insight and guidance in the development of tools, techniques, and methodologies to meet client needs.
Weichert RealtorsSales Representative
May. 2010 - Sep. 2015West Orange, NJManaged buyer and seller leads and worked with clients to develop plans and strategies to promote client properties. Analyzed market trends and identified comparable properties to determine market value. Assisted in training home office staff in technology usage.
STORIS, Inc.SR. MANAGER OF CONSULTING SERVICES
Sep. 1997 - Jan. 2015MT. ARLINGTON, NJHeld full accountability for managing multiple projects simultaneously and the seamless implementation of 350+ installations. Managed a team of 11, building a high performing infrastructure to achieve goals while ensuring appropriate resource allocation to handle engagement domestically and internationally. Partnered with key client stakeholders to identify and achieve key performance indicators (KPIs) to enhance bottom line profitability. - Spearheaded all aspects of the company’s largest upgrade of an overseas client, completing on-time and within budget.
- Captured revenue growth of 54% over five years by identifying and securing new revenue streams within existing engagements.
- Established a customer rewards program, to improve client engagement and ensure availability of services.
- Championed the design and implementation of a propriety online degree program for external customers, generating add-on revenues and developing subject matter experts (SMEs) to support the client base.
- Served an integral role and supported the sales lifecycle to procure major accounts, capturing revenue growth.
- Served as primary accounting SME both internally and to end users, charged with providing guidance and advice on building chart of accounting, financial reporting, and general accounting knowledge.
- Reduced overall project lifecycle 50% by streamlining procedures, created data templates to save time on implementations.
- Designed and implemented new onsite operational reviews, protocols, and audit procedures, capturing revenue growth and enhanced client experiences.
- Achieved recognition as the top revenue producer four years running, securing total revenues of $500,000.
- Oversaw the implementation of current project management PMI standards, facilitating the implementation of industry standard methods organization-wide
Edmunds & AssociatesCONSULTANT
Jan. 1995 - Jan. 1997Responsible for complete installations and training of new clients.
Responded to client questions via help desk.
Worked closely with local governments officials and agencies for proper system implementations.
Able to troubleshoot software and hardware issues.
Helped maintain and manage remote office
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