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Work Background
Stealth StartupFounding Product Designer
Apr. 2024New York, United StatesWorking on a Governance, Risk and Compliance (GRC) platform that uses AI agents to help companies achieve compliance across various frameworks (i.e. SOC2, GDPR, ISO 27001, HIPAA) by automating evidence collection, document creation, etc. • Enhance platform efficiency by 50% by developing a comprehensive design system, including typography, color palettes, iconography, and UI components, ensuring consistency across the entire platform.
• Lead interface and interaction design, along with usability testing, which directly contributed to a 25% increase in client sign-ups.
• Conduct extensive research into compliance regulations, gaining deep product knowledge and driving informed design decisions.
• Collaborate closely with the C-suite, regularly aligning on product strategy and ensuring the product remains on the right path.
Magus EntertainmentArtist Manager
Mar. 2023 - Nov. 2023New York, United StatesRenowned artist management agency representing acts such as Duran Duran, Roxy Music, Rozzi, and Alec Meza. • Translated strategic insights into actionable plans, leading daily projects for Duran Duran.
• Managed press interviews for the FUTURE PAST tour, enhancing artist-publicist communication, resulting in 325k ticket sales and $34.3 million in revenue.
• Cultivated industry relationships with promoters, booking agents, and publicists, securing 20 new brand deals for the band.
• Facilitated sync and licensing approvals with data-driven recommendations, showcasing contract negotiation skills.
OidoProject Manager | UX Designer
Jan. 2023 - Jun. 2024New YorkLaunching in Fall 2024, aims to make high-quality, affordable hearing aids accessible to all. Product will be available at BJ's, Sam's Club, and Amazon. • Collaborated with cross-functional teams to ensure the successful integration of client feedback into the product roadmap, driving user engagement and adoption. • Established design standards and a comprehensive design system for OIDO, ensuring scalability and consistency across digital platforms. • Managed client feedback loops and UX/UI design for the OIDO app, resulting in a 20% increase in user satisfaction and aligning product development with enterprise customer needs.
• Collaborated with product managers, developers, and marketing specialists to integrate design elements and enhance user experience.
Freelance UI/UX DesignerUX Designer
Aug. 2022New York City Metropolitan AreaFreelancing for multiple clients, delivering comprehensive UX design solutions tailored to their specific needs and enhancing overall user satisfaction. • Manages a 4-client portfolio with 80% retention, ensuring high satisfaction and repeat business.
• Lead end-to-end design, from concept to implementation, including wireframing, prototyping, and
usability testing ensuring seamless execution from concept to implementation.
• Continual delivers exceptional products and user experiences by analyzing problems, using research
and data, and proposing solutions.
• Collaborates with stakeholders, steering debates into decisions, and mentoring other designers.
BetterShiftCo-Founder | CPO | Product Designer
Aug. 2022 - Aug. 2024New York City Metropolitan AreaA hiring platform connecting top talent with premium restaurant groups, helping owners find quality employees and job seekers discover great opportunities. • Spearheaded creative strategy, collaborated with product and engineering teams, and guided user research to enhance user experiences. • Implemented design systems and style guides for consistency and scalability, fostering collaboration between designers and developers. • Developed an experience-led product vision, advocate for Accessibility & Inclusive Design, and align design with business goals. • Drove innovation by iterating on designs based on user feedback and analytics, and integrating new design trends and technologies.
Eleven11Full Stack Developer Intern
Jul. 2022 - Oct. 2022New York, United StatesBuilt quality websites for companies, coding in JavaScript, to help grow and add value to their business and develop different projects using React.js and Node.js to bring in more traffic to the site for these companies.
DAVID S. CUTLER, C.P.A., P.C.Account Manager
Mar. 2022 - Mar. 2023Brooklyn, New York, United StatesEngaged with enterprise clients to provide tailored accounting and tax solutions, effectively addressing complex financial challenges and driving a 15% growth in service retention. • Cultivated strong client relationships by acting as the main liaison for accounting and tax services, addressing client inquiries, and ensuring timely resolution of issues, leading to a 20% increase in client satisfaction scores.
• Oversaw the onboarding process for new clients, including the setup of accounting systems and integration with existing financial tools, which streamlined operations and reduced setup time by 25%.
• Collaborated with clients to understand their financial goals and challenges, providing tailored advice and solutions that enhanced their financial strategies and resulted in a 15% growth in service retention.
• Leveraged client account performance data to proactively identify expansion opportunities, resulting in a 30% increase in client engagement and additional service uptake.
CodePathTeacher Assistant
Nov. 2021 - May. 2022New York, New York, United StatesCodePath is a higher education organization cultivating a diverse generation of engineers and founders through industry-vetted courses and career support for low-income students. • Guided students in developing innovative iOS apps, leading to successful end-of-semester presentations.
• Demonstrated high success rates of student projects, showcasing team proficiency in iOS development.
• Orchestrated a month-long hackathon for Hunter College students, fostering collaborative innovation.
• Provided ongoing professional development, keeping students updated with the latest iOS trends and advancements, leading to enhanced project quality.
Hunter CollegeHunter Codefest Committee Member
Jun. 2021 - Feb. 2022New York, United StatesOrganized a one month long hackathon event with an amazing team for Hunter College students. Students had their projects seen by many tech professionals and made strong and meaningful connections within the industry.
The Conservatory NYCOperations Coordinator
Mar. 2019 - Mar. 2020New York, New YorkCalibrated a database for 500+ products to ensure that all third party products and revenue were accounted for using Shopify and LightSpeed. As a result, the store increased revenue by 30% since every item had the correct information on the backend.
OneConnectiveResearch Assistant
Nov. 2018 - Mar. 2019Greater New York City AreaOneConnective specializes in executive search, governance consulting, market intelligence, accounting, IT, CRM and business development. We support organizations both agency and in-house recruiting departments in marketing, communications, advertising, sales, information technology, cybersecurity, litigation support, and financial services. Our objective is to connect talent and leverage human capital in order to improve performance and solve the unique challenges of your organization expanding business profitability.
NoHo Hospitality GroupServer
Sep. 2017 - Sep. 2018New York, United StatesWorking at Lafayette helped me hone my ability to work with the other servers and bussers more effectively. Served guests in the restaurant and made sure they were comfortable and attended to. Was able to learn a lot about wine pairings and how to give the guest a more enriching experience.
The RibbonServer
May. 2015 - Jul. 2017Greater New York City AreaTook care of guests and anticipated their needs in a fast paced environment. Ran food and drinks to my tables and other server’s tables to help the team and suggested items to guests to increase restaurant sales.
Hotel on RivingtonFront Desk Staff
Aug. 2012 - May. 2015Greater New York City AreaConsistent guest interactions regarding checking in, checking out, and any other guest inquiries. Organized reservations for car services, restaurants reservations, helicopter rides, and Broadway tickets as well as setting up hotel reservations and hotel guest amenities.
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