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Work Background
Sr Project  Manager – Consultant (Corporate Technology Solutions& Project Management)
PSCI, Inc at MBNA AmericaSr Project Manager – Consultant (Corporate Technology Solutions& Project Management)
May. 2004 - Mar. 2005Managed all aspects of project assignment, including: project scope, planning, scheduling, deliverables, and implementation; Facilitated and coordinated meetings and discussions with technical staff and managers to gather system and client requirements, scheduling, and project information; Managed internal projects for revenue initiatives within the company’s Major Initiatives Group; Responsible for written detailed business requirements, action item list completion and cross-functional project plan to support internal projects; Monitor and analyze project performance; Provide in-depth operational or tactical advice and consultation to MBNA Technology; Establish standards and ensure compliance within current project methodology, SDM; Provide feedback and suggestions to Management regarding project tasks and milestones; Manage issue resolution and potential clean-up for Revenue project issues and action items; Communicate all solutions to upper management;
Chief Executive Officer
AlléreChief Executive Officer
Apr. 2004Kennett Square, PAThe Allere Group is a woman-owned business and a leading staffing provider to Fortune 500 companies. The Allere Group is flexible, working within the parameters of our clients’ staffing needs and objectives, providing contract, contract to hire, direct hire, and statement of work placements. We source enterprise-wide talent, with core competency in technology-centric aptitude encompassing infrastructure and application development, and other key roles such as Project Managers, Quality Assurance, Business Analysts, and Web-focused professionals. The Allere Group is industry-agnostic with diverse clients spanning nearly every vertical – from Media, Technology, and Financial Services to Healthcare, Education, Retail and Travel & Entertainment.
Project Manager / Business Analyst  - Marketing Operations
Barclay Card (Juniper Bank)Project Manager / Business Analyst - Marketing Operations
Aug. 2000 - Feb. 2004Develop the relationship with and provide support for outside service providers, industry contacts and internal clients Manage Internal projects (cross-functional) with multiple third party vendors for acquisition and revenue initiatives Execute end to end testing for Marketing Operations projects including campaigns, new vendor launches, technology changes and TSYS product build through batch Responsible for written detailed business requirements to support all technology changes implemented in Marketing Operations not limited to processes and reporting Manage day-to-day vendor relations/operations through significant interaction Monitor and analyze vendor control reports, and perform follow-up to correct negative trends Provide in-depth operational or tactical advice and consultation to Juniper Bank or its vendors Manage issue resolution and potential clean-up for all acquisition or revenue services issues Provide tracking information to Upper Management for ongoing problems
Checkfree Operations Manager/Business Analyst
Bank OneCheckfree Operations Manager/Business Analyst
Mar. 1999 - Aug. 2000WingspanBank.com Marketing Coordinator of “test” area implementing Marketing Initiatives outside the normal process; Responsible for multiple projects simultaneously; Provide feedback and suggestions to upper management regarding Bill Pay system; Weekly conference call with vendor including both Relationship Manager and Product Manager to discuss ongoing Bill Pay issues and recommendations for quick and efficient solutions; Managed team to maintenance all disputes/issues entered in the Genesis Sponsor queue; Responsible for communicating all Checkfree updates to CAT team and frontline advisors; Provide tracking information to Upper Management for ongoing problems; Assisted in developing and modifying departmental policies and procedures in a fast paced e-Commerce environment.
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