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Work Background
Shipping and Receiving Clerk
The Scotts Miracle-Gro CompanyShipping and Receiving Clerk
Jan. 2023 - Feb. 2024Lebanon, Connecticut, United StatesScheduled appointments for deliveries of product to stores. Used SAP to enter data about appointments and shipments. Improved the spreadsheet used to calculate shipping costs. Worked with truck drivers, forklift team, and other assistants to ensure correct loading of products. Assisted the receiving department in scaling trucks in and out of the property. Worked with the Accounts Payable department to collect invoices from various companies.
Server
Todd English’s TuscanyServer
Jun. 2021 - Oct. 2021Uncasville, Connecticut, United StatesEnsured positive multiple guest experiences by managing and prioritizing a dynamic list of tasks. Developed knowledge to help guide and suggest food and wine pairings to guests. Communicated information between guests and chefs to ensure accurate and expedited order. Managed cash, check, credit orders
Server
Caputo TrattoriaServer
Jan. 2020 - Jun. 2021Mashantucket, Connecticut, United StatesManaged guest experiences through verbal communication. Responsible for order taking and entry with MICROS POS. Assured quality and accuracy with customers. Communicated with team members and managers of possible issues with customers.
Food and Beverage Cashier
Mohegan SunFood and Beverage Cashier
Dec. 2019 - Mar. 2020Uncasville, CTResponsible for greeting all guests, ensuring a speedy and accurate ordering experience, running food, quality assurance, and quick table turnover.
Food Runner
David Burke PrimeFood Runner
Nov. 2019 - Sep. 2021Ledyard, CTWorked with a team to deliver food to guests. Ensured accuracy and presentation of all dishes. Delegated running side work to team members. Performed table side food presentations for guests. Worked with management to create comprehensive guide of job responsibilities.
Manager
Michael Jordan's 23.sportcafeManager
Mar. 2019 - Oct. 2019Uncasville, CTDirected daily workflow for multiple employees by delegating tasks based on priority. Engaged with every customer and observed employees to ensure company standards were met. Implemented and maintained an employee reward system. Responsible for tracking multiple server cash-outs. Responded to online reviews via Yelp and Trip Advisor.
Assistant Manager
Red Rock CafeAssistant Manager
Jun. 2018 - Mar. 2019Mansfield, CTOversaw daily operations of restaurant by delegating tasks, supervising employees, and handling customer requests. Responsible for all server, driver, and register cash-outs. Created and enforced comprehensive daily task lists to ensure efficient opening and closing of restaurant.
Assistant Manager
Angellino’s VernonAssistant Manager
Feb. 2018 - Mar. 2019Vernon, CTOversaw daily operations of restaurant. Responsible for fulfilling catering orders from placing, confirming, and packaging orders. Assisted with the planning and execution of private events held in our banquet room. Worked with General Manager and Owner on social media accounts. Helped organize and streamline computer system in preparation for accepting online orders.
College Counselor
Hyde SchoolCollege Counselor
May. 2015 - Aug. 2015Bath, MEAided high school students in their coursework by assessing current knowledge levels, adjusting lesson plans, and encouraging learning inside and outside of the classroom setting. Collaborated with faculty and other interns to delegate responsibilities, monitor students, and facilitate student leadership. Coordinated nightly activities for students by discussing and researching possible activities and acquiring necessary equipment.
Server
Red Rock CafeServer
Jun. 2014 - Mar. 2019Storrs-MansfieldTranslated orders from customers verbally and entered them using FoodTec POS system. Organized and prioritized a changing list of tasks in order to provide efficient customer service. Worked with other servers to open and close restaurant.
Hostess and Busser
Bricco TrattoriaHostess and Busser
Jun. 2013 - Apr. 2015Glastonbury, CTUsed OpenTable software to arrange and monitor reservations and restaurant floor management, processed take-out orders using Micros POS system, and helped wait staff and expeditor with food running, bussing, and watering tables.
Student Administrative Trainee
University of ConnecticutStudent Administrative Trainee
Aug. 2012 - May. 2013Storrs, CTCatalogued student time cards for work study and student labor employees by repairing the equations in the Excel spreadsheet, and then alphabetizing and translating written time cards onto the spreadsheet Assisted the department in a large scale scanning project by collaborating with other student workers to create comprehensive PDF’s of thousands of documents by separating and cataloging each PDF file. Corresponded with the administrative office to assess and fulfill various needs throughout the school year.
Student Leader
Hyde SchoolStudent Leader
Jun. 2011 - Aug. 2011Woodstock, CTWorked with teachers and interns to create activities for students, helped students adjust to living away from home, worked in kitchen to clean up after meals, and gave tours of the school to prospective families.

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