Sears Department StoresHome Improvement Sales Manager
May. 1995 - Aug. 2001Hired, trained, and scheduled a team of 25 sales associates in Tools, Paint, Lawn and Garden, Sporting Goods, and Plumbing Departments.
Coordinated with service, delivery, and installation departments to ensure ultimate levels of customer satisfaction.
Actively participated in all aspects of the store including point of sale techniques, cash handling, asset protection/loss prevention, weekly staff meetings, and opening/closing duties related to the entire store.