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Work Background
R & R DentalExecutive Office Administrator
Jul. 2024Hicksville, NYManage daily office operations, including executive scheduling, correspondence, and workflow optimization. Coordinate meetings, handle confidential information, and streamline administrative processes. Enhance operational efficiency through effective team leadership and implementation of best practices.
ShopRiteRegional Director, Logistics Coordinator & Pricing Strategist
Mar. 2022 - Mar. 2024Long Island, NY* Plan and direct all aspects of the company’s sales & merchandising strategy. Defines the strategic direction and specific objectives for field supervisors as it relates to merchandising and financial obligations. Help to create departmental strategies and assist with budgets/policies/procedures. * Responsible for maximizing sales, gross profit, controllable expenses, protecting the company’s assets, maintaining customer & associates relations, while building a bench for the future.
• Responsible for creating departmental merchandising Plan with the field supervisors, including trend analysis, solutions, and merchandising standards.
• Ensures expectations of direct reports are clear and invests in continual development of all merchandising and staff. Supplies the tools needed to perform job responsibilities, holding everyone to the same standard while providing a culture of coaching and mentoring.
• Maximizes profitability without compromising the customer experience. • Increase Inbound, Gross profits while reducing shrink
• Develop and communicate, as well as evaluate merchandising direction given to the stores. • Support recruiting, training and development of department associates including, supervisors, managers and clerks.
• Develop and maintain a pricing strategy geared toward obtaining sales and gross profit goals while remaining competitive.
• Assist in the development of store layouts for new and remodeled stores. • Develop company standards and policy procedures partnering with operations
• Oversee procurement of products through respective divisions
• Manage expenses within area of responsibility
• Coordinate and schedule daily routes for drivers, ensuring timely and cost-effective deliveries
• Communicate effectively with drivers and store teams to address and resolve any issues or delays
• Implemented new scheduling procedures that improved delivery efficiency by nearly 50%.
ShopRiteRetail Store Manager
Apr. 2016 - Jul. 2022Woodbury, New York, United States• Manage a staff of 300+ employees as a cohesive customer satisfaction while achieving and exceeding corporate revenue and profitability goals by 125%
• Hiring and training of supervisory / team leads staff of 20
• Has Responsibility for all store activity which is considered to be a cornerstone site, with annual sales of over $72 million.
• Complete knowledge, application and management of all company policies and programs, as well as all Local, State, and Federal laws and regulations, including all environmental, health, safety and security policies, programs, laws and regulations
• Store consistently ranks in top tier of Long Island supermarkets in weekly sales
• Works with staff to ensure compliance of appropriate decisions based on current trends, customer interest, and applicable reports to ensure optimum profitability • Recognized for development of improvements to increase profits (130% in 2020, 124% in 2019, Consistent Pattern of growth)
• Manage budgeting for all departments and staffing needs
• Recognized for building and driving a culture of continuous improvement and cultivating behavior to positively impact the customer experience and associate morale
• Implements best practices to drive consistency to win in the competitive marketplace of large store management
ShopRiteAssistant Store Manager
Dec. 2010 - Mar. 2016Woodbury, New York, United States• Oversaw and assisted department managers with their goals; suggesting successful changes such as focusing on grab and go items, where the market seems to be trending to. No wait, pick up and go.
• Provided top class customer service for any issues or grievances that arose in the store
• Supported Store Manager on HR and safety procedural implementations as I was the on site trainer in all power equipment.
• Monitored overtime, handled work attendance discrepancies, and escalated to HR and Store Manager as needed • Communicated clearly and consistently enforced department and Company policies and procedures
• Approve donations to local charities and places of worship
ShopRiteGrocery Manager
Apr. 2009 - Nov. 2010Woodbury, New York, United States• Handled all ordering, scheduling, and dealings with all vendors
• Accurately recorded markups and markdowns, in-store use of merchandise, and bad merchandise/ spoilage write offs in accordance with company policies
• Validated deliveries to invoice documents and utilized the receiving log, placing signed invoices in appropriate area
• Set up and maintained a proper cleaning maintenance schedule of entire department
ShopRiteFrozen Food Manager
Mar. 2008 - Mar. 2009Woodbury, New York, United States• Managed the required high quality for refrigerated-temperature controlled storage areas • Guaranteed the accuracy of item pricing, item location, and shelf and staff allocation
• In collaboration with Store Management Team, ensured proper scheduling to meet projected sales and customer needs
ShopRiteCGO (Computer Generated Ordering) Coordinator
Aug. 2007 - Mar. 2008Woodbury, New York, United States• Effectively directed and supervised all functions and activities of the CGO Department and its Associates to achieve goals
• Maintained accurate and up to date inventory levels so that CGO could properly order product to ensure in stock conditions
• Understood and adhered to Company shrink guidelines as related to CGO Operations • In collaboration with Department Managers, ensure returns, refunds, reclamation, in-store pricing, in-store transfers, and return-to-stock procedures are followed in accordance with Company policy
ShopRiteAssistant Dairy Manager
May. 2005 - Jul. 2007Woodbury, New York, United States• Directed and supervised all functions and activities of the Dairy Department and its Associates to achieve the Department’s goals under the direction of the General Store Manager
• Fully stocked and rotated all Dairy merchandise in cases, shelves and other applicable displays according to tag allocation and department standards.
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