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Work Background
Seneca Animal HospitalReceptionist
Oct. 2018 - Mar. 2024Managed a high volume of incoming calls, efficiently routing them to the appropriate departments
Scheduled appointments and maintained calendars for multiple executives, ensuring optimal time management
Responded to inquiries from clients and employees in a timely manner, providing accurate information or directing them to the appropriate resources
Handled sensitive documents with confidentiality and discretion, maintaining strict adherence to privacy policies
Assisted with administrative tasks such as filing documents, photocopying materials, and preparing correspondence
Collaborated with other departments to ensure smooth operations and effective communication within the organization
Trained new receptionists on office procedures and protocols to ensure consistent service delivery across shifts
Seneca Animal HospitalVeterinary Assistant
Oct. 2008 - Apr. 2024
Jubilee foodsCashier Customer Service
Jan. 2006 - Feb. 2009
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