Earth RestaurantFounder & CEO
May. 2016 - Apr. 2021Miami/Fort Lauderdale AreaAccomplishments:
- Successfully established a well-known local brand/restaurant for over 4 years
- Increased monthly revenue by 15% in the 1st year, increased sales by 60% over a 1 year span (01/2019 vs 01/2020)
- Reduced expenses by 25% in 1 year with continuous control of food waste, food cost, employees’ workload and other variable costs;
- Created Earth Meal Plans, a branch service of the restaurant, accounting for about 20% of total revenue
- Successfully ran Facebook Ads locally to drive customers to our online ordering page
- Created and developed the brand Earth, including logo, website design, social media management, marketing materials, and local partnerships;
- Set up and managed all social media for the brand to improve outreach in the community;
- Optimized food preparation steps and techniques in order to reduce customer wait time by 5 minutes; Duties:
- Handled all customer service duties, including responding to customers’ requests and complaint
- Conducted all HR duties such as interviewing, screening, hiring, training, drawing schedules, and processing payrolls;
- Continuously assessed employees’ performance, restaurant’s cleanliness and preparedness;
- Crafted menus to respond to present trends to drive sales and create repeat customers;
- Continuously analyzed customer behavior and sales patterns to better adjust menu offerings, promotions, and increase sales;
- Identified suitable vendors for the store to meet the quality standards and match the image of the company;
- Filed all licenses, permits, and tax documents to ensure compliance with the City of South Miami and State of Florida regulations;
- Completed inventory checks, placing daily food and supplies orders, and conducted year-end inventory schedule for tax purposes;
- Filled in in both BOH and FOH as needed; Visit our Website & Blog: www.earthmia.com Facebook page: https://www.facebook.com/earthmia/
Find us on Instagram: @earthmia