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Work Background
Innovaderm Research Inc.Senior Process Improvement Specialist
Dec. 2022 - Aug. 2024Montreal, Quebec, Canada
SwedishSenior Process Improvement Specialist
Dec. 2021 - Dec. 2022Seattle, Washington, United States
BackstageActor
Oct. 2021Seattle, Washington, United StatesPromotional videos for various products as well as voice acting roles.
Convoy IncSenior Quality and Compliance Specialist
Jul. 2021 - Dec. 2021Seattle, Washington, United States
Capital Health (US)Process Improvement Engineer
Dec. 2017 - Jul. 2021Hopewell, New JerseySupports process and performance improvement activities throughout Capital Health. Assists in making significant changes in clinical, operational or transformational processes through planning, developing, and implementing performance assessments and interventions. Serves as an internal process and performance improvement consultant and educator to internal clients including department managers and hospital administration. Utilizes industrial and systems engineering tools and techniques together with other proven improvement methodologies such as Lean and Six Sigma, as needed. Serves as a coach/mentor, role model, and change agent to Capital Health management in assessing and identifying their own performance improvement needs and opportunities as well as drive improvements and sustain results.
Waste ManagementOperations Specialist
Jul. 2017 - Dec. 2017Levittown, Pennsylvania• Communicates with other supervisors and site leadership regarding operations and/or dispatch issues. Work with route managers in all lines of business to role play specific coaching scenarios and create effective crew out and meeting topics. • Uses software tools to manage a variety of tasks, such as procurement, time and attendance, safety incidents, and contract labor. Enter and maintain Service Machine Smart data on a daily basis that is then analyzed by leadership and myself. • Train new employees in the routing and logistics department for both Philadelphia hauling sites specifically for the Roll-Off line of business. Assist leading daily route manager conference call focused on areas of improvement and detailed upcoming projects.
Waste ManagementRouting and Logistics
Dec. 2015 - Jul. 2017Ewing, Nj• Works closely with routing specialists, route managers, senior leadership and the corporate routing team to ensure the most efficient routes for over 200 accounts daily and over 40 drivers. • Responsible for maintaining SDO certification for two Philadelphia hauling sites by analyzing various metrics used to develop detailed action plans and coaching strategies for each site. • Recently piloted a project that utilizes Waste Managements ERL system to assist with routing, worked closely with leadership to improve employee-training process and have lead multiple huddles focused on efficiency metrics as well as action plan design for other teams in the Greater Mid Atlantic.
PEAC Health & FitnessDirector of PEACTurf
Sep. 2014 - Mar. 2015Ewing, New JerseyAs the Director of PEACturf I was responsible for multiple aspects of opening the facility such as hiring and training staff, designing athletic programs for children and managing day to day operations of the facility. I designed the facilities website www.peacturf.com and was responsible for daily maintenance and updates once created.
Lawrence High SchoolAssistant Baseball Coach
Feb. 2014 - May. 2014Lawrenceville, NJBeing the assistant Junior Varsity baseball coach my job was to assist the head coach in leading daily practices with the team while instructing players in specific drills and skills activities.
AVINNYPICKS.comWeb Editor
Sep. 2013 - Aug. 2015Las Vegas, Nevada AreaAs the Web Operator and Co-Owner of AVINNYPICKS.com, an NBA specific website, my daily tasks include updating website content as needed using wordpress, managing memberships of customers and answering any customer inquiries. In addition I assisted with social media management using Facebook, Instagram and Twitter. As the Co-Owner I am responsible for the progression of the website and creating new opportunities for profit.
Nassau InnFront Desk Agent
Nov. 2011 - May. 2012Princeton, New JerseyThe responsibilities of being a Front Desk Agent at the Nassau Inn required a high level of effective communication, customer service skills and independent decision making. Each day required the checking in and out of over 50 guests, solving any guest discrepancies and delivering superior hospitality and customer satisfaction.
Princeton Research and Survey AssociatesCoder and Data Analyst
Sep. 2010 - Jan. 2011Princeton Junction, New JerseyBeing a coder for for a specific research project at Princeton Research and Survey Associates required me to utilize my knowledge in research design and statistics I learned from majoring in Industrial and Organizational Psychology. As part of a five person team our task was to establish inter-coder reliability then conduct individual surveys to yield results regarding the project hypothesis.
1-800-GOT-JUNK?Truck Team Leader
Feb. 2010 - Apr. 2014Freehold, NJ & Bristol, PennsylvaniaAs the Truck Team Leader for 1-800-GOT-JUNK my daily responsibilities centered around marketing, sales and above all customer service. As a team our task was to sell each job assigned by utilizing various sales techniques and impeccable customer service while maintaining maximum safety standards. In addition we had daily marketing and revenue goals to be met that required logistical planning.
ESF, Inc.Human Resources Intern
Jan. 2010 - Aug. 2010bryn mawr, pennsylvania
ESF Camps & ExperiencesESF Summer Camp Director/ Instructional Specialist
Jan. 2007 - Sep. 2015Lawrenceville, NJThroughout my 8 years at ESF Summer Camps I have worked within all three camps offered, Senior Camp, Sports Camp and Day Camp, in a leadership capacity both as a Director and Instructional Specialist role. My responsibilities include supervising ten to fifteen staff members making sure ESF Camp's mission and guidelines are followed on a daily basis.
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