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Work Background
City of RenoSpecial Projects and Outreach Coordinator- Public Works
Jul. 2022 - Oct. 2024Reno, Nevada, United States-Project Manager Downtown Reno Placemaking Study and resulting Placemaking Implementation Plan.
-Developed the scope, schedule, and resource needs and negotiated a contract with an urban designer to complete 30%, 50%, 100% design concepts for Downtown Reno Placemaking Implementation- streetscape design and public plazas.
-Collaborate with the Regional Transit Commission (RTC) to identify key corridors for micromobility connectivity in the downtown core. Work with City and RTC engineers to balance vehicle capacity and micromobility needs in the downtown core. -Co-lead onsite tours with Reno City Council members to demonstrate costs and benefits of micromodal designs. -Lead community engagement for strategic plans and public works projects- work with activist groups, businesses, community leaders and the public to build relationship and find common solutions. -Oversee the develop Request for Qualifications for the Truckee River Plan- a plan to create a world class river corridor. throughout Reno, with special attention to the downtown core.
-City lead for Business Improvement Districts, including verifying, noticing, and levying assessments to property owners. -Spokesperson for public works and media/communications advisor for public works department. -Provide strategic advice in political landscape on strategic plans and capital projects.
City of RenoCouncil Relations/Community Liaison
Jul. 2021 - Jul. 2022Reno, Nevada, United StatesDirectly support three City of Reno Councilmembers and the City Manager's Office with strategic initiatives, policy, communications and community engagement. • Serve as the liaison between the Mayor, City Council, the community, Neighborhood Advisory Boards, private enterprises, and other government agencies; appear before special interest and civic groups to present materials dealing with City activities
• Plan and arrange presentations regarding City and Neighborhood Advisor Board education and awareness programs; write, edit and format newsletters and articles for external distribution • Develop survey instruments; conduct surveys of program participants to determine participant needs; interpret and record survey results; implement program changes in response to results
• Monitor program performance; recommend and implement modifications to systems and procedures
Walker Basin ConservancyCommunity Engagement Manager
Sep. 2020 - Jun. 2021Reno, Nevada, United States• Develop detailed outreach campaigns that enhance and implement the Conservancy’s communication
strategies by targeting local, regional and national audiences
• Work closely with the Executive Director to execute outreach strategies focused on Nevada’s congressional delegation, elected state and local officials, and public servants relevant to the Conservancy’s mission
• Oversaw the Conservancy’s online presence and other outreach platforms while ensuring consistent brand identity and messaging
• Assisted in recruitment of students at UNR and other schools for the Walker Basin Conservancy AmeriCorps Program
Hillsong Conference Australia Logistics Events Manager
Aug. 2018 - Jul. 2019AustraliaEvery year Hillsong Church hosts several large conferences around the world, including Hillsong Conference (21,000 people) and two Colour Conferences (15,000 and 8,000 people) across three arena and conference center locations. • Prior to events, recruited logistics team (80 people) and organized into 12 teams reporting to four squad leaders
• Facilitated training, relationship and culture development to ensure strong communication during the conference
• Worked closely with vendors and conference organizers to facilitate bump-in and bump-out operations • Coordinated and delegated complex, time sensitive and dynamic logistics tasks to four squad leaders in real time for execution by their 12 teams, leading bump-in, all equipment movement during the four day conference, and bump-out
United States CongressCommunications Director
Mar. 2014 - Jun. 2017Washington D.C. Metro AreaSenior communications advisor to Congresswoman – take political environment and needs of stakeholders into account, make final strategic recommendations on key votes, events, PR and crisis management to Congresswoman alongside Chief of Staff and Legislative Director • Implement branding campaigns using web, print and social media
• Spokesperson for Congresswoman, respond to requests and inquiries from the media
• Developed and executed public relations strategy: crafted press releases, orchestrated press events, presentations covering a broad range of topics, and feature profiles with outlets like People Magazine and CNN.
• Drafted speeches, talking points, and key messages for Congresswoman
• Developed website design and created majority of content - www.JHB.House.gov
• Provided media coaching for Congresswoman before interviews with messaging preparation
• Spokesperson for Congresswoman, responded to requests and inquiries from the media
• Write e-newsletter to over 35,000 recipients, increase opt-in list by 30%
• Write guest columns to be published in newspapers under Congresswoman’s name
• Take and edit photos for newspaper, web, and social media
United States CongressOffice Manager / Executive Assistant
Jan. 2011 - Jul. 2014Washington D.C. Metro Area• Provided administrative support to the Member of Congress and Chief of Staff
• Served as point of contact and technical expert on the project management and activities of the Congressional Office • Served as the liaison with internal and external organizations
• Identified alternatives to improve operational efficiency and affordability. • Managed contacts with vendors and negotiated for best services
• Handled personal matters with discretion and tact • Managed outlook calendar for the Member of Congress and coordinated schedules with 16 member staff • Independently identified and resolved conflicts and competing demands on behalf of Member of Congress
• Managed travel arrangements and processed travel vouchers for reimbursement
• Composed, proofread and edited correspondence, reviews outgoing correspondence for procedural and grammatical accuracy • Maintained Member of Congress’s official schedule and made recommendations of future meetings, coordinates travel arrangements, meetings, and press events
• Systems Administrator: maintained network hardware and software, liaised with tech support, troubleshooting computer, network, and cell phone problems
• Personal assistant to Member of Congress: anticipate and fulfill needs swiftly
• Oversaw $1.6 million budget and was responsible for managing personnel expenses, staff and member travel, facility rent, office equipment, direct mail budget, website and CRM contracts • Assisted with interview of new hires and assisted in on-boarding process
• Saved thousands of dollars in securing a new CRM contract and transitioned office to new system
• Prepared employment and payroll documents for processing by the finance department
• Authorized payments for vendor bills, subscriptions, and staff reimbursements
• Discovered and redirected erroneous vendor billing
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