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Work Background
ATECHSO - Avance Tech Solutions, Inc.Information Technology Consultant
Dec. 2022United States
QASource / RedHatBusiness Project Manager
Jun. 2021 - Nov. 2022United States• Business Project Manager for the 'Enhanced Time Management' (ETM) project -- Oracle Time and Labor to Salesforce migration
• Planned and Executed Global User Acceptance Testing.
• Collaborated with the Cross functional teams such as Change Management, R&D, Business Operations to streamline communication amongst the groups
• Managed Business deliverables
• Facilitated Change Management for the organization and the adoption of new processes and procedures
• Effectively established communication plans to manage risks and issues
• Involved with the Data Migration planning and deliverables
• Updated project status and provided input to the steering committee on the pending deadlocked issues and related risks.
• Managed and supported Global Release.
Wolters Kluwer ELM SolutionsDirector, Client Services Software Quality Assurance
Dec. 2011 - Jan. 2021• Managed a team of 50 on and offshore software QA and IT engineers.
• Built a 24x5 communication plan streamlining and shortening the development and delivery of new requirements.
• Initiated Process Automation across the Global Technical Services Team and implemented a Continuous Integration (CI) environment.
Standardized testing for the front and back-end system.
• Built functional and performance automation suites for new and existing clients which improved efficiency. • Implemented Data Migration process and test approaches. Increased the test coverage from 10% to 80% using automation to verify and compare source and target databases.
• Established the vision and strategic direction for the New Strategic Market Development and QA teams to create new product lines such as GRC and Insurance Claims Systems and Data Warehouse.
Mitratech Holdings, IncDirector, Engineering Software Quality Assurance
Dec. 1999 - Dec. 2011• Recruited, on boarded and managed a 30 person on and offshore Quality Assurance team.
• Collaborated with my peers to design and implement home grown system of record to manage SDLC including Requirements, Test Cases and Defect Tracking. In addition, collected metrics to measure quality of the code and testing process which resulted in a more streamlined and efficient process improvement and quality measurement.
• Managed client’s client/server product migration to the latest web application. Dealt directly with the client and business partners throughout the migration process which normally took 3-6 months depending on the size of the client data. • Implemented complete automated testing methodology. Increased the automated test coverage from 0% to about 70%.
• Established and managed the Beta Release System Testing program. Established relationship with our strategic clients during this program resulted in 25% increase in customer satisfaction which was measured annually during client user conference.
Mitratech Holdings, Inc.Software Developer
Aug. 1997 - Dec. 1999
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