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Work Background
CITRUS Hospitality ManagementEvent Manager
Nov. 2022 - May. 2024Los Angeles, California, United StatesWas responsible for ensuring that all Perch and Mrs. Fish events proceeded without a hitch. Supervised the Event Captains and provided them with the necessary planning and direction to make sure we attained or exceeded our monthly revenue metrics. Prospected for new business and new clientele on a daily basis. I also represented Citrus Hospitality at sponsored activations and industry functions. Followed through and maintained regular communication with past clients and prospects. Responded and followed through on any new event inquiries by providing venue rates, negotiating and working with clients’ budgets, and securing the elements necessary for a successful event experience. Negotiated and finalized contracts between Citrus Hospitality’s Director of Operations, Corporate Executive Chef, Managing Member and clientele. Ran and managed final planning meetings with internal stakeholders. Worked closely with and liaised between clients, Perch and Mrs.Fish staff, such as the Food & Beverage team, security, and restaurant management to deliver positive results and top-notch customer service before, during and after all events.
Freehand HotelsEvent Sales Manager
Sep. 2021 - Dec. 2022Los Angeles, California, United StatesOrganize and oversee corporate events and parties hosted at the Broken Shaker and Exchange
restaurants. Prospect for new business and new clientele on a daily basis, as well as represent Freehand at sponsored activations and industry functions. Follow up and maintain regular communication with
past clients and prospects. Respond and follow through on any new event inquiries by providing venue rates, negotiating and working with clients’ budgets, and securing the elements necessary for a successful event experience. Negotiate and finalize contracts between Freehand and our clientele. Run and manage final planning meetings with internal stakeholders. Work closely with and liaise between clients and Freehand staff, such as the Food & Beverage team, valet, security, and front desk to deliver positive results and top-notch customer service before, during and after the events.
Black Box Security, IncOperations Assistant
Apr. 2021 - Jun. 2021Calabasas, California, United StatesProvided administrative assistance to all security teams in the field, office team members, and CEO of Black Box Security.
Worked closely with lead of operations on booking hotels, car rentals, private suites and flights for field agents as well as the company’s high-profile clientele. Planned and coordinated client trips and events with the client’s personal team and companies the client was affiliated with.
Organized and worked closely with BBX finance department for all past and present billing to clients including travel, scheduling of field agents, surveillance and cyber investigation, and all miscellaneous client requests.
Worked closely with surveillance team, cyber investigations and field agents on past and present threats to company’s high-profile clients. Provided detailed surveillance review documents for the client, organized bi-weekly surveillance reviews for CEO, and helped organize and document client fan mail.
GimmeTreats BakeryFounder, CEO, Head Baker
Apr. 2020 - Dec. 2022Los Angeles, California, United StatesCreated a Direct-To-Consumer luxury pet-treat company selling to dog and cat owners via Etsy. Researched organic pet-safe ingredients and developed recipes.
Developed my own branding, sustainable packaging, and directed designers to realize my vision.
Recruited Pet Owners to be product testers and brand ambassadors.
CITRUS Hospitality ManagementSpecial Events Coordinator
Jul. 2019 - Mar. 2020Greater Los Angeles AreaPlanned and organized corporate events and private parties from concept to completion for the Perch and Mrs. Fish restaurants, ranging in size from sixteen to five hundred guests. Worked closely with clients and liaised with internal stakeholders to deliver winning results and top-notch customer service before and during the events.
Conducted venue tours for prospective clients in all venue spaces. Represented Citrus Hospitality at sponsored activations and industry events. Created event programs and timelines, developed menu selections based on client preferences or dietary restrictions, and secured and scheduled additional event elements such as security, A/V, and entertainment.
Processed invoices and client deposits and payments.
ORANGE BLOSSOM SPECIAL EVENTS, LLCAssociate Wedding Coordinator
Jan. 2017 - Jun. 2019Van Nuys, CaliforniaCreated and developed event timelines and schedules by arranging, organizing, and customizing each wedding occasion. Knowledgeable in a variety of cultural and religious customs as they are expressed and presented in wedding ceremonies and celebrations. Built and managed guest-lists ranging from 50-500+ attendees. Performed calmly in high-stress situations to ensure customer satisfaction, while managing high priority issues, grievances and client concerns promptly and effectively. Day-of event supervisor & point-of-contact for all vendors, guests, and any or all wedding party needs. Supervised load-in/load-out and provided hands-on help with setup in order to bring idyllic wedding details and design concepts to fruition. Oversaw proceedings during ceremony, cocktail hour, and reception, while assuring that the scheduled timeline is followed and synchronized with outside service vendors, guests, and wedding party.
Martha Ackerman JewelryAdministrative and Sales Assistant
Jun. 2014 - Dec. 2016Los Angeles, CaliforniaManaging and updating inventory on the website, photography and basic photo editing. Coordinating founders’ schedule. Researching potential buyers, boutiques and jewelry distributors. Some business development such as online and phoned outreach.
Yummy.comAssistant Store Manager
May. 2012 - Jun. 2019Greater Los Angeles AreaWorked alongside owners and other management staff by training employees, maintaining supplies and inventory, displaying products, serving customers, promoting sales, and writing reports. Oversaw daily operations and duties such as managing vendor and distributor relationships and coordinating all store orders and deliveries in a timely manner.
Opened and closed the store according to safety guidelines of the company while managing a staff of 50+ associates' daily and assigning staff to specific duties to best meet needs of the store. Assisted in data entry, freight deliveries, zero reports, and procedures of product runs for accurate POS inventory.
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