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Work Background
Right Key Mortgage, LLC.Licensed Mortgage Broker
Oct. 2024NMLS #2533520
Licensed in MA & RI As a licensed Mortgage Loan Officer in Massachusetts and Rhode Island, I serve as a reliable, responsive, and strategic lending partner for real estate professionals. With over 6 years in the industry—spanning processing, loan structuring, and origination—I bring a deep understanding of the full loan lifecycle and how to move deals efficiently from offer to close. I offer a wide range of financing options to fit a variety of client needs, including:
• Conventional, FHA, VA, and Jumbo loans
• Non-QM products like DSCR, fix & flip, bank statement, new construction, foriegn nationals and commercial loans
• FHA down to a 500 FICO and no overlay approvals
• Same-day pre-approvals and 24-48 hour full loan decisions
• 2–3 week closings with direct access to underwriters What sets me apart is my speed, accessibility, and transparency. I keep both my clients and referral partners informed every step of the way, making the mortgage process feel seamless—especially in competitive markets. Whether you're working with a first-time buyer, investor, or someone with a unique scenario, I help you close more deals, faster. Let’s work together to deliver an experience that earns repeat clients and long-term trust.
Jenius BankDeposit and Loan Operations Manager
Apr. 2024 - May. 2025As Pending Applications, Operations Manager at Jenius Bank, I lead a high-performing team of 18+ remote employees across the U.S. and internationally, overseeing core functions including loan processing, outbound communications, quality control, deposit servicing, and customer support. I focus on leadership through hands-on coaching, team development, and building a culture of accountability, performance, and recognition. In this role, I improved the outbound communication experience by over 50%, launched a scalable QA program to enhance consistency and compliance, and introduced a quarterly recognition program that’s now used across multiple departments. I also restructured and authored new procedures, job aids, and training materials to support clarity, efficiency, and a better employee onboarding experience. Collaborating closely with compliance, risk, and product teams, I help drive operational excellence across our digital banking operations.
Right Step Mortgage LLCLicensed Mortgage Loan Officer
Jan. 2023 - Oct. 2024(NMLS 2533520)
Workers Credit UnionSenior Loan Officer, Account Executive/Sales Representative
Apr. 2021 - Nov. 2023- Played a pivotal role in a departmental team that successfully managed and grew a loan portfolio to ~$600M, collaborating closely with underwriting and risk management teams to capitalize on profitable lending opportunities - Improved operational efficiency by playing a pivotal role in the adoption of a new financial lending software tool among entire credit union within 12 months; standardizing to a 100% electronic lending procedure and implementing automation in underwriting decisioning playing a huge role during the 2020 pandemic.
Workers Credit UnionSenior Loan Servicing Coordinator, Auditor
Dec. 2017 - Apr. 2021Remote - Restructured, updated, and rewrote training processes, new hire informational binder, technical procedure material, and regulation guideline reports/documentation for the department. - Improved loan servicing, auditing, and funding efficiency by launching and documenting new procedures that accelerated funding timeframe by 24 hours.
Digital Federal Credit UnionMember Service Representative, Mentor/Leadership
Apr. 2013 - Dec. 2017Marlborough, Massachusetts, United States
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