MacroFab, Inc.Technical Writer
Aug. 2021 - Mar. 2023Houston, Texas, United StatesI managed the Custom Manufacturing company's standards, policies, procedures and audits. I coordinated the initiative to achieve ISO 9001 and other international standards registrations by determining best practices, writing ISO-compliant procedures, and teaching Quality Management processes. That included developing scripts, films, voices, and produces video training on controlled document creation and maintenance, internal auditing, and other ISO topics. • I participated in quality inspections, followed up on findings, and reviewed procedures to suggest ideas to increase productivity with less company resources. Under the Engineering Director, I collaborated with engineers in a manufacturing environment to create and compile assembly documentation for custom-manufactured products following company-standard formats (which I designed) and industry best-practices. I understood and managed the document revisioning process. I drafted written communication meant to offer guidance to assemblers of each product. The main purpose of the technical writing I produced was to list assembly steps and to head off any issues that operators might experience when producing the PCBA or its mechanical assembly/box build. • Provided Document Management. I understood and managed the document revisioning process. Directed documentation projects, developed standardized documentation tools and methods, edited projects, and verified final SME approvals. Worked with documents within version control software and documentation release systems to preserve and manage content integrity and configuration