Requests
8
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Work Background
The Ritz-Carlton Yacht CollectionSpa Manager for Ritz-Carlton Yacht Collection
Mar. 2024 - Oct. 2024World
Bolton HouseOwner
Dec. 2023Rosebank, Johannesburg, Gauteng, South Africa
Four Seasons Hotels and ResortsSpa Manager
Mar. 2023 - Mar. 2024City of Johannesburg, Gauteng, South AfricaI am the spa manager for the Four Seasons Hotel Westcliff. I oversee all management level tasks for the Spa.
Hines & HarleyBusiness Owner
Dec. 2015 - Mar. 2023City of Johannesburg, Gauteng, South Africaam the owner/manager of Hines and Harley Men’s Grooming Lounge, I am also a therapist, I ensure that housekeeping is maintaining the high level of cleanliness that is expected from me. I ensure that all bookings are made effectively to maximize productivity, I ensure that the highest level of satisfaction is achieved for each and every single guest. I ensure that all therapists are doing the treatments to the high standard that is expected. I am responsible for maintaining the stock levels of all our products and if needed to place, receive and load the new stock onto the computer systems. During month end I am responsible in assuring that the staff does stock counts and I prepare the stock numbers for our accounts department. I also help with taking bookings and assisting with showing guests around the spa. I am also in charge of all accounting needs as well as payroll. We were a finalist in 2016 at Professional Beauty for our category even though we had only been open for less than a year. We were again a finalist in 2017 as well as being nominated for Owner/Manager of the year. Both of these awards we won. We are again a finalist for best men’s salon of the year 2018. Which we have won.
Saxon Hotel, Villas and SpaSpa Manager
Mar. 2013 - Aug. 2015City of Johannesburg, Gauteng, South AfricaI was responsible for ensuring that all departments within the Spa are doing their job and maintaining our quality and standards, I ensure that housekeeping is maintaining the high level of cleanliness that is expected from us at the Saxon. I ensure that the front desk team is all up to date with all our systems, treatments, products and facilities at the Spa. I ensure that all therapists are doing the treatments to the high standard that is expected, that all the therapists are up to date with training and are able to retail a minimum of 30% of their monthly treatment turnover. I ensure that our bar staff are aware of all the items on our menus and are able to engage with guests. I am responsible for maintaining the stock levels of all our products and if needed to place, receive and load the new stock onto the computer systems. During month end I am responsible in assuring that the staff does stock counts and I prepare the stock numbers for our accounts department. I do payroll and ensure that targets, incentives and commissions are all correct to submit to the accounts department. I also help with taking bookings and assisting with showing guests around the spa. It is my responsibility to ensure that we as the Saxon stay apart of the LQA and continue to meet and exceed the standards set by that association. I am responsible to ensure that all maintenance is done in the Spa. As of the 1st of February 2015 I was in charge as the Spa Manager
Reason For Leaving:
I had spent four years in total at the Saxon and it was time for me to continue to pursue my dream of opening my own Spa.
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