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Work Background
Sierra WirelessIoT Regional Sales Manager
Mar. 2022 - Aug. 2024• Spearheaded strategic sales initiatives, achieving a 25% market share increase for IoT modules in the Central region, as measured by annual revenue growth, by devising and executing targeted sales strategies, showcasing adeptness in strategic sourcing and partnership management. • Negotiated high-value contracts with C-level executives, securing pivotal business opportunities and fostering durable partnerships, leading to a consistent 20% year-over-year growth in account revenues, demonstrating strong analytical and negotiation skills. • Enhanced cross-functional collaboration by integrating sales, technical, and partner resources, significantly improving the execution of sales initiatives and boosting customer satisfaction scores by 30%, reflecting an ability to manage and optimize telecom operations.
Clarke Farms HOAMember at Large
Mar. 2019 - Sep. 2020Parker, ColoradoServe as a liaison to the general membership of the HOA.
Black Insurance SolutionsAgent Owner
Aug. 2016Parker, COWe pride ourselves on educating healthcare beneficiaries on Medicare basics and the health plan options available to them. Our goal is to ensure that all the clients we meet with feel confident in their health care coverage and are satisfied with our service. When you want quality healthcare coverage and reliable answers to your questions, contact Black Insurance Solutions. We will meet and exceed your expectations!
SprintEnterprise Client Director
Mar. 2016 - Mar. 2022Englewood, CO• Achieved top New Business wins in 2021 with a 20% revenue growth by pioneering strategic partnerships and innovative strategies. • Secured key contracts through C-level engagement and negotiation, driving a consistent 20% revenue growth. • Boosted operational profitability and service excellence by analyzing sales data and implementing comprehensive plans
SprintManager of Implementation
Oct. 2012 - Mar. 2016Denver, CO• Enhanced operational efficiency by streamlining the onboarding process for new accounts, thereby reinforcing the company's strategic direction and team oversight. • Orchestrated the development and implementation of innovative training programs, enriching product knowledge and fostering a culture of innovation, which led to a 20% uplift in team performance metrics. • Fostered synergistic partnerships across sales, technical, and support divisions, optimizing sales strategies and elevating customer satisfaction rates by 35%.
Sprint NextelSupervisor Implementation
Sep. 2001 - Oct. 2012Denver, COTrain and supervise 16 dedicated customer service representatives. Empower employees to build strong business relationships with customers and perform tasks in the best interest of Sprint. Facilitate healthy internal business partnerships with sales teams to enhance customer experience and ensure efficient business practice while maintaining customer relationships.
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