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Work Background
The Lewis 411 West 35th Street & 455 West 35th StreetLeasing Agent
Aug. 2022 - Aug. 2023New York, New York, United States● Responsible for leasing and renewal of 304 units between both buildings
● Conduct comprehensive tours with prospective tenants and ensure high closing rate through strong
closing skills, exceptional customer services, active listening, concise communication, and follow-up
● Ensure updated and accurate listings across advertising platforms
● Facilitate lease renewals and negotiations with current tenants 60 days prior to lease expiry
● Create targeted leasing and marketing strategies alongside the Director of Leasing to ensure low vacancy rates
● Guide tenants through seamless leasing process from lease application, work with On-site to ensure
timely due diligence and client approval, and ensure thorough lease signing
● Develop relationships with broker community to increase broker activity to properties
● Run comprehensive and accurate reporting on weekly traffic and monitor competitive landscape by
reporting on neighborhood pricing, comparables, broker incentives and via broker feedback.
● Utilize multiple platforms for seamless operations; CRM, Yardi, Onsite, LRO
Higher Ground RE Inc.Broker/Owner
May. 2012New York, New York, United StatesLicensed Real Estate Agent at Spire Group (2012-2020)
● Consistently ranked one of Spire Group’s top agents
● Conducted multi-building and multi-neighborhood tours according to client parameters and maintained a high closing rate due to great rapport building skills and extensive market knowledge
● Built relationships with open listings managements to facilitate smoother transactions and negotiated on
behalf of clients for more favorable lease terms
● Trained incoming agents at Spire Group on rental fundamentals, leasing processes, and open
marketing listings
● Worked exclusively with UES developer post Covid to bring occupancy back up to pre-Covid levels. Leased 1⁄3 of the buildings (almost 90 units) in 1.5 months
● Guest panelist on Vince Rocco’s “Good Morning New York, Real Estate
Positive Real Estate AustraliaOperations Manager
Jan. 2011 - May. 2011Sydney, New South Wales, Australia•Involved with business development, project management and company expansion activities
•Researched and wrote business proposals for mergers that included financial feasibilities, exit strategies, and a SWOT analysis.
•Accompanied CEO to all merger meetings with prospective partners
•Edited all business documents released by the property arm of the company for grammar and SEO
•Utilized email and direct marketing to communicate with B2B database
•Increased communication with B2B database by 50 percent
•Cleaned inactive B2B database and signed on new B2B clientele through social media
•Managed the operations of a new business arm including training new staff, troubleshooting, creating workflows, and monitoring progress of business and property sales
•Organized nationwide tour for property management affiliate and synced referral platform in order to ensure effective customer service
•Created a series of automatically generated reports sent to nationwide staff summarizing property transactions, new investment opportunities, important deadlines for off the plan developments, etc.
Positive Real Estate AustraliaHead Sales Coordinator
May. 2010 - Dec. 2010Sydney, New South Wales, Australia•Liaised with brokers, legal practitioners, developers and agents to ensure a timely contract process
•Met weekly with the national sales team to communicate updates and relevant information
•Milestone management of contracts through the investment purchase process to ensure timely exchanges and settlements
•Trained all new sales coordinator staff in real estate fundamentals, market information, sales processes and CRM management
•Tracked progress of developments and clients through Salesforce CRM
•Awarded Best New Talent
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