Jessica Ferreira - Head of Human Resources, Calvin Klein

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Work Background

Calvin KleinHead of HR / Sr HR Manager

Feb. 2022São Paulo- Responsible for all HR subsystems, policies and processes in Brazil (Training & Development, Talent Acquisition, Performance, Culture, Communication, Compensation, Diversity & Inclusion; KPIs); - Support and guidance to leaders in subjects related to people and management, acting as Business Partner; - Lead and support culture change management; - Redesign of organizational structure, benefits and compensation for all levels; - Implementation and sponsor Diversity and Inclusion initiatives, ensuring alignment in all HR processes; - Reinforce and promote Performance and Development process through feedback culture, training, development plans, tools, etc, mapping developing potential talents; - Promote climate and engagement surveys implementation and action plans; - Redesign and implement HR processes; - Adequacy and application of global HR policies in Brazil; - Team management (8 people).

LacosteHR Manager

Oct. 2020 - Jan. 2022São Paulo- Redesign and implementation of all HR subsystems, policies and processes in Brazil (Training & Development, Talent Acquisition, Performance, Culture, Communication, Compensation, Payroll); - Support and guidance to leaders in subjects related to people and management, acting as Business Partner; - Redesign of organizational structure (Latam regional team x local team); - Culture change management; - Structure and manage KPIs for HR Latam; - Adequacy and application of global HR policies in Brazil; - Team management (5 people).

SamsoniteHR Manager

May. 2017 - Oct. 2020São Paulo- Implementation of all HR subsystems, policies and processes in Brazil and Argentina (responsible for HR in both countries until 2018); - Adequacy and application of regional HR policies in Brazil (from 2018); - Support and guidance to leaders in subjects related to people and management, acting as Business Partner; - Regional projects: key user in the implementation of Oracle systems (HCM and Taleo), user admin for Latin America; Performance and Talent Management; Culture; Consolidation of KPIs and reports to the regional board. - Compensation and Benefits: review of the variable compensation structure for stores and Back-Office; organizational structure redesign; job descriptions; salary survey; negotiating new benefits through partnerships with suppliers; - Development: revision of the culture model and the deployment of values (regional project); design and implementation of a performance evaluation model (regional project); leadership of local calibration committees; mapping talents and career paths; - Internal Communication: Implementation of intranet (regional project); Event calendar management; Management of internal communication channels. - Recruitment and Selection: definition of processes for all units; Definition of job profiles; Attraction and selection of people for administrative and retail; development of support and training materials for stores; KPIs management. - Payroll: planning and control of personnel and expenses budget; Creation of policies and processes; Implementation of ADP system modules; Union relations; KPIs management.

The Body ShopHR Coordinator

Oct. 2015 - Apr. 2017São Paulo- Implementation of all HR subsystems, policies and processes in Brazil, adapting the head office (England) practices locally; - Acting as a focal point of contact with the headquarters, providing information and analysis related to the HR area and requests for internal audit; - Compensation and Benefits: conducting job and compensation implementation in partnership with Mercer (job descriptions, matrix of positions, weights, compensation surveys, benefits studies); administration of the job and salary policy; - Payroll: planning and control of personnel and expense budgets; creation of payroll processes; coordination of the payroll and benefits operation; creation and management of indicators. - Performance Evaluation: project to implement the Performance Evaluation model of the headquarters in the Brazilian unit; - Recruitment and Selection: definition of processes for the Brazilian unit and for franchises, attraction and selection of people for administrative and retail, support for franchisees in the selection of their teams, creation and management of indicators. - People management: team management and support to area leaders in all matters related to people management.

The Body ShopTraining and Development Coordinator

Sep. 2014 - Oct. 2015Porto Alegre- Participation in brand’s launch in Brazil, with strong work related culture, engagement, communication and training of all audiences (interns and franchises) in the new values and products, and change of the main office, moving from Porto Alegre to São Paulo, hiring and training of new employees; - Management of the Corporate University and Distance Education; - Development of training programs for all levels; - Conducting visits to areas and stores to assess training effectiveness, identify needs and monitor teams; - Adequacy and execution of corporate training programs locally; - Calendar management and internal communication actions; - Team management.

The Body ShopTraining and Development Analyst

Sep. 2012 - Sep. 2014Porto Alegre- Implementation of the T&D Area: creation and description of the area’s procedures and policies, construction and training of the team, definition of strategies and projects; - Creation of the corporate university and implementation of e-learning, from the development of the projects to the release and management; - Mapping of the training needs; - Development of presential and e-learning training programs for all company levels; - Elaboration and management of the budget’s KPIs; - Strong efforts spreading between the company’s employees the new culture and corporate values; - Preparation and conduction of the climate survey; - Planning and creation of campaigns for internal communication; - Management of the internal communication channels; - T&D team management and development; - Team Project for the implementation of the system for management through skills (T&D, R&S, Compensation, Career, Performance Assessment).

Gurpo RBSHR Assistant

May. 2010 - Sep. 2012Porto Alegre

Solae (Du Pont)HR Intern

Apr. 2008 - Apr. 2010Esteio

MBM Previdência Privada / Cia Zaluski de NegóciosIntern

Aug. 2006 - Apr. 2008Porto Alegre Area, Brazil

Novomáquinas Comércio de Peças e Serviços LtdaAdministrative Assistant

Jun. 2005 - Aug. 2006Canoas