Community Health Network/Knowledge ManagementInstructional Designer/Lead eLearning Course Developer
Apr. 2013 - Jun. 2016Indianapolis, Indiana AreaInstructional Designer/Elearning Developer
Analyzed instructional needs, defined the course requirements, managed projects through the development process, and ensured instructional integrity. Applied instructional design principles and methodologies to design interactive eLearning courses and other supporting materials to ensure an effective learning experience for a variety of corporate audiences. Created course design documents, learning objectives, course content, scenarios, media scripts, practice activities, and post-tests. Built effective working relationships with SMEs to efficiently gather content information and feedback. SuccessFactors LMS Learning Side Administrator
Worked in tandem with System Administrator to troubleshoot learning management system (LMS) issues. Provided customer support for LMS through a ticket system. Created items, publish and upload content to LMS and assign to customers.